Parts & Service Support Specialist

Federal Signal Corporation (FS Solutions); Streator (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Federal Signal Corporation (FS Solutions) is seeking a detail-oriented Warehouse Clerk to support inbound/outbound logistics and customer service. You will enter orders, track status, manage invoices, and assist customers and vendors in person or by phone.

The role involves picking, packing, shipping parts, maintaining inventory, and coordinating with carriers. Strong communication and data-entry skills are essential.

Qualifications

• High school diploma or GED required.
• Strong computer and data entry skills.
• Good verbal and written communication.
• Strong organizational and time-management skills.
• Ability to lift 40 lbs.
• 1+ year of related work experience preferred.

Responsibilities

• Answer inbound calls courteously and promptly.
• Maintain customer and vendor relationships through consistent service.
• Assist customers and vendors in person or by phone to prevent escalations.
• Enter and track orders, check status, and manage invoices.
• Communicate sales, promotions, and new products to customers.
• Receive, pick, pack, and ship parts and items as required.
• Move and store materials and document inventory movements.
• Maintain inventory levels using appropriate software.
• Notify Location Manager of shortages or discrepancies.
• Coordinate with freight carriers and report shipments.
• Perform cycle counts and other duties as assigned.

Skills

Data entry

Computer skills

Verbal communication

Written communication

Organizational skills

Time management

Physical strength

Education

High school diploma or GED

Job description

Federal Signal Corporation (FS Solutions) is seeking a detail-oriented Warehouse Clerk to support inbound/outbound logistics and customer service. You will enter orders, track status, manage invoices, and assist customers and vendors in person or by phone.

The role involves picking, packing, shipping parts, maintaining inventory, and coordinating with carriers. Strong communication and data-entry skills are essential.