Parts/Service Admin DISTRIBUTION COMPANY

CHASE Staffing; Douglasville (GA); On-site; USD 60,174,000 - 71,635,000; Full time

Job summary

CHASE Staffing is seeking a dependable Parts & Service Administrative Specialist in the Douglasville, GA area. The role supports tools, parts, and service by coordinating repairs, managing inventory, preparing quotes, processing orders, and communicating with customers and internal teams.

This is primarily administrative with some warehouse and tool-room duties. Must be able to lift up to 25 pounds and thrive in a fast-paced, team-oriented environment while delivering excellent customer service.

Qualifications

• Recent administrative, customer service, parts, inventory, purchasing, service, or order-processing experience.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to type at least 45 words per minute and use a 10-key keypad.
• Strong attention to detail and accurate data-entry skills.
• Ability to interpret information, track activity, and generate reports.

Responsibilities

• Schedule service and tool-repair activities while balancing workloads.
• Receive incoming tools and parts, verify orders, and store items.
• Log tools and repairs and begin tracking processes.
• Prepare detailed customer repair quotes including parts and labor.
• Pull parts for service orders and invoice completed orders.
• Order and ship components to and from vendors.
• Maintain inventory levels and procurement for repairs.

Skills

Administrative experience

Customer service

Data entry

Inventory management

Multi-tasking

Communication

Attention to detail

Warehouse operations

Education

High school diploma or equivalent

Tools

Excel

Outlook

Word

10-key keypad

SAGE ERP

Job description

NOW HIRING: PARTS & SERVICE ADMINISTRATIVE SPECIALIST Must be ok with working in the Douglas County /Powder Springs area A growing distribution company is seeking a dependable and highly organized Parts & Service Administrative Specialist. This position supports the tools, parts, and service departments by coordinating repair activities, managing inventory, preparing customer quotes, processing orders, and communicating with customers and internal teams. This is primarily an administrative customer service position with some time spent in the warehouse and tool-room areas. The ideal candidate is a team player who can manage multiple priorities in a fast-paced environment while maintaining accuracy and excellent customer service.

$21-$25 per hour

Key Responsibilities

• Schedule service and tool-repair activities while balancing departmental workloads
• Receive incoming tools and parts, verify descriptions and quantities against orders, and place items in designated locations
• Log tools and other items received for repair or inventory and begin the tracking process
• Prepare detailed customer repair quotes, including parts, labor, and other associated costs
• Pull parts for service-order requests and invoice completed orders
• Order and ship components to and from vendors
• Replenish stock inventory and purchase parts needed for individual repairs
• Maintain appropriate minimum inventory levels for commonly used parts
• Communicate estimated completion dates, delays, and scheduling changes to customers, sales representatives, technicians, and other stakeholders
• Process stock and non-stock orders for multiple warehouse locations
• Enter accounts payable information for parts, tools, and machinery
• Maintain accurate repair, purchasing, inventory, and service records
• Keep the tool room clean, organized, and properly maintained
• Collaborate with multiple departments to improve workflow and customer service
• Perform additional administrative, inventory, and service-support duties as needed

Required Skills and Qualifications

• Recent administrative, customer service, parts, inventory, purchasing, service, or order-processing experience
• Strong written and verbal communication skills
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Ability to type at least 45 words per minute
• Proficiency using a 10-key numeric keypad
• Strong attention to detail and accurate data-entry skills
• Ability to interpret information, track activity, and generate reports
• Experience with material handling or an understanding of warehouse operations
• Ability to manage multiple assignments and changing priorities in a demanding environment
• Strong organizational, problem-solving, and follow-through skills
• Ability to work closely with others in a shared office environment with minimal distractions
• Professional, dependable, and customer-service focused

Preferred Qualification

Previous experience using an ERP system; SAGE experience is strongly preferred

Education

High school diploma or equivalent required

Working Conditions

Primarily an indoor, office-based position. Regular interaction with warehouse and tool-room areas where parts and equipment are stored. Must be able to lift up to 25 pounds. Must be comfortable working in both office and warehouse environments.

This is an excellent opportunity for an organized administrative professional who enjoys customer service, inventory coordination, order processing, and supporting service operations. Qualified candidates must be dependable, detail-oriented, and comfortable working in a fast-paced team environment.

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as a disabled veteran, marital status, or any other legally protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location. CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities.