Parts Sales Specialist: Customer-Focused Solutions

KanEquip, Inc.; Ellsworth (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

KanEquip, Ellsworth, KS is seeking a full-time Parts Sales Specialist to handle over-the-counter parts sales and support our service department. You will identify customer needs, look up parts, and cross-reference to provide accurate recommendations.

You will greet customers, maintain inventory, restock and reorder parts, and communicate effectively with staff and customers, both in person and remotely when needed.

Qualifications

• Provide excellent customer service by accurately identifying our customers needs and efficiently using our resources to look up and cross-reference parts.
• Leverage selling skills to present solutions and recommendations using up-selling and cross-selling opportunities.
• Meet, greet, and welcome customers in a professional manner.
• Inventory, restocking, and reordering parts. Merchandising of parts.
• Communicate appropriately with all internal and external state holders, in person and remotely.

Responsibilities

• Provide excellent customer service by accurately identifying our customers needs and efficiently using our resources to look up and cross-reference parts.
• Leverage selling skills to present solutions and recommendations using up-selling and cross-selling opportunities.
• Meet, greet, and welcome customers in a professional manner.
• Ensure customer expectations are met, including extraordinary efforts at meeting commitments.
• Inventory, restocking, and reordering parts. Merchandising of parts.
• Communicate appropriately with all internal and external state holders, in person and remotely.

Skills

Customer service

Sales skills

Communication

Job description

KanEquip, Ellsworth, KS is seeking a full-time Parts Sales Specialist to handle over-the-counter parts sales and support our service department. You will identify customer needs, look up parts, and cross-reference to provide accurate recommendations.

You will greet customers, maintain inventory, restock and reorder parts, and communicate effectively with staff and customers, both in person and remotely when needed.