Parts Sales Specialist

Murphy-Hoffman Company (MHC Kenworth); Waterloo (IA); Presencial; USD 35.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k and Employer Match

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Descripción de la vacante

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. We are hiring a Parts Sales Specialist to assist customers and technicians in securing needed parts, manage stock and invoicing, and support inventory control with a focus on service quality.

The role emphasizes customer relations, accuracy in billing, and safe, efficient operations within the parts department.

Formación

• One-year automotive parts related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Must be able to handle multiple tasks and requests in a timely manner.

Responsabilidades

• Assist customers, outside salespersons and technicians in securing parts and supplies.
• Prepare invoices for all over the counter sales and bill parts to repairs orders.
• Assist in maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
• Maintain favorable relationships with customers and address needs or issues promptly.
• Enter lost sales into the inventory system to maintain proper inventory levels.
• Follow safety practices and ensure proper maintenance of company vehicles and equipment.
• Assist with inventory management and perform other duties as assigned.

Conocimientos

Automotive parts experience

Customer service

Verbal and written communication

Multitasking

Descripción del empleo

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist. The Parts Sales Specialist is responsible for assisting all customers and technicians in securing needed parts and supplies. Will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales.

• Works with customers, outside salespersons and technicians to fill parts requirements with general supervision.
• Prepares invoices for all over the counter sales and bills parts to repairs orders that are issued to the shops.
• Assists in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders.
• Maintains a favorable relationship with customers by addressing their needs and issues in a timely manner. Escalates customer issues to supervisor when needed.
• Maintains a neat and clean appearance in the customer parts area and parts warehouse.
• Enters all lost sales into the inventory system so that proper inventory items and levels can be maintained.
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles and equipment. Reports any damage to company equipment or property immediately to supervisor.
• Assists with inventory management related activities as directed by supervisor.
• Performs other duties as assigned by supervisor.

SAFETY-SENSITIVE

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• One-year automotive parts related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Must be able to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled