Parts Sales Specialist

Murphy-Hoffman Company (MHC Kenworth); Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental and Prescription Insurance

Disability and Life Insurance

Paid Time Off program

401(k) and Profit Sharing with Employer Match

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Job summary

A leading truck dealership group seeks a Parts Sales Specialist in Knoxville, TN, responsible for assisting customers and technicians in securing parts and supplies. The ideal candidate will ensure excellent customer service while achieving sales forecasts. Responsibilities include handling invoices, maintaining stock levels, and managing inventory. Candidates should have one year of automotive parts experience and strong communication skills. Competitive salary and various benefits offered, including medical insurance and a 401(k) plan.

Qualifications

• One year of automotive parts related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Responsibilities

• Assist customers and technicians in securing needed parts and supplies.
• Achieve monthly sales and gross profit forecasts.
• Prepare invoices for over-the-counter sales.
• Maintain stock levels, receive and ship parts.
• Address customer needs and issues in a timely manner.
• Assist with inventory management.

Skills

Customer service skills

Verbal communication

Written communication

Job description

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist. The Parts Sales Specialist is responsible for assisting all customers and technicians in securing needed parts and supplies. The role will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales.

• Works with customers, outside salespersons and technicians to fill parts requirements with general supervision.
• Prepares invoices for all over-the-counter sales and bills parts to repair orders that are issued to the shops.
• Assists in maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
• Maintains a favorable relationship with customers by addressing their needs and issues in a timely manner; escalates customer issues to supervisor when needed.
• Maintains a neat and clean appearance in the customer parts area and parts warehouse.
• Enters all lost sales into the inventory system so that proper inventory items and levels can be maintained.
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles and equipment. Reports any damage to company equipment or property immediately to supervisor.
• Assists with inventory management related activities as directed by supervisor.
• Performs other duties as assigned by supervisor.

SAFETY-SENSITIVE

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• One-year automotive parts related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Must be able to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401(k) and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled