Parts Sales Specialist

Murphy-Hoffman Company; Dubuque (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental and Prescription Insurance

Disability and Life Insurance

Paid Time Off

401k and Profit Sharing with Employer Match

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Job summary

Murphy-Hoffman Company in Dubuque seeks a Parts Sales Specialist to assist customers and technicians in securing parts and supplies. The role involves maintaining stock, preparing invoices, and ensuring customer satisfaction.

The ideal candidate will have automotive parts-related experience, excellent customer service skills, and the ability to manage multiple tasks effectively. This position offers a competitive salary and comprehensive benefits including medical insurance and 401k.

Qualifications

• One-year automotive parts-related work experience.
• Must be able to handle multiple tasks and requests in a timely manner.

Responsibilities

• Assist customers and technicians with parts requirements.
• Prepare invoices for over-the-counter sales.
• Maintain stock levels and assist with inventory management.

Skills

Customer service skills

Verbal communication skills

Written communication skills

Multitasking capabilities

Job description

Job Title

Parts Sales Specialist

Branch

MHC Kenworth-Dubuque

Location

10362 Stonewood Drive, Dubuque, IA

Job Overview

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist. The Parts Sales Specialist is responsible for assisting all customers and technicians in securing needed parts and supplies. The role will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales.

Responsibilities

• Works with customers, outside salespersons and technicians to fill parts requirements with general supervision.
• Prepares invoices for all over the counter sales and bills parts to repair orders that are issued to the shops.
• Assists in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders.
• Maintains a favorable relationship with customers by addressing their needs and issues in a timely manner. Escalates customer issues to supervisor when needed.
• Maintains a neat and clean appearance in the customer parts area and parts warehouse.
• Enter all lost sales into the inventory system so that proper inventory items and levels can be maintained.
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles and equipment. Reports any damage to company equipment or property immediately to supervisor.
• Assists with inventory management related activities as directed by supervisor.
• Performs other duties as assigned by supervisor.

Safety Sensitive

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• One-year automotive parts-related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Must be able to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

Equal Employment Opportunity

Equal Opportunity Employer / Veterans / Disabled