Parts Sales Representative - Phone room

Rush Enterprises Inc.; Cincinnati (OH); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

401K

Stock purchase plan

Performance incentives

Advancement opportunities

Job summary

Rush Enterprises Inc. seeks a Parts Sales Representative to sell parts to customers in an assigned territory, primarily via phone orders, under supervision from the location manager.

Responsibilities include soliciting customers, checking part availability, coordinating logistics, billing, and maintaining orderly order records. This role offers competitive pay and growth opportunities within our network.

Qualifications

• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Responsibilities

• Solicit customers calling into the location, and assigned accounts, by phone to promote various parts marketing activities.
• Determine the availability of parts to best serve customer demands and coordinate the logistics of orders.
• Field incoming calls from outside customers and department salespeople.
• Set up orders for daily shipment, delivery, or pick-up at appropriate location.
• Make sure all external and internal requests for parts are billed on a parts ticket.
• Keep orderly records of all orders and special order parts.
• Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Participate in maintaining a lost sales tracking program.

Skills

Customer service

Phone sales

Parts lookup

Education

High school diploma or GED

Job description

Parts Sales Representative sells parts to customers within an assigned territory through orders received on the phone or otherwise as determined by the manager.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

• Solicit customers calling into the location, and assigned accounts, by phone to promote various parts marketing activities.
• Determine the availability of parts to best serve customer demands and coordinate the logistics of orders.
• Field incoming calls from outside customers and department salespeople.
• Set up orders for daily shipment, delivery, or pick-up at appropriate location.
• Make sure all external and internal requests for parts are billed on a parts ticket.
• Keep orderly records of all orders and special order parts.
• Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Participate in maintaining a lost sales tracking program.

Benefits:

• We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:

• High school diploma or general education degree (GED).
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $40,000.00/Yr.

Maximum Pay Rate

USD $70,000.00/Yr.