Parts Sales Representative - Phone room

Rush Enterprises, Inc; Cincinnati (OH); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

401K plan

Stock purchase

Performance incentives

Advancement opportunities

Job summary

Rush Enterprises, Inc, through Rush Truck Centers, seeks a Parts Sales Representative to sell parts within an assigned territory, handling orders received by phone or as directed by management.

Responsibilities include soliciting customers, checking part availability, coordinating order logistics, and billing parts tickets. The role emphasizes accuracy, record-keeping, and timely delivery support.

Qualifications

• High school diploma or GED is required.
• Two years’ parts counter or parts phone room experience or equivalent.
• Proficiency in researching parts in multiple OEM systems preferred.

Responsibilities

• Solicit customers by phone to promote parts marketing activities.
• Determine availability of parts and coordinate order logistics.
• Field incoming calls from customers and department salespeople.
• Set up orders for daily shipment, delivery, or pick-up.
• Ensure all requests for parts are billed on a parts ticket.
• Maintain orderly records of all orders and special parts.
• Communicate with warehouse personnel to expedite deliveries.
• Participate in lost sales tracking.

Skills

Parts counter experience

Phone sales

Customer service

Education

High School Diploma or GED

Tools

OEM systems

Job description

The Parts Sales Representative sells parts to customers within an assigned territory through orders received on the phone or otherwise as determined by the manager.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities

• Solicit customers calling into the location, and assigned accounts, by phone to promote various parts marketing activities.
• Determine the availability of parts to best serve customer demands and coordinate the logistics of orders.
• Field incoming calls from outside customers and department salespeople.
• Set up orders for daily shipment, delivery, or pick-up at appropriate location.
• Make sure all external and internal requests for parts are billed on a parts ticket.
• Keep orderly records of all orders and special order parts.
• Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Participate in maintaining a lost sales tracking program.

Benefits

• We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications

• High school diploma or general education degree (GED).
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate
USD $40,000.00/Yr.

Maximum Pay Rate
USD $70,000.00/Yr.