Parts Sales Representative: Front Counter

Allegiance Truck Centers; Fort Kent (ME); On-site; USD 32,000 - 48,000; Full time

Job summary

Allegiance Truck Centers is seeking a Parts Counter Sales Representative in Maine. The candidate will handle parts orders via phone, email, or in person and locate parts using manufacturer and vendor catalogs.

They will advise customers on related parts and follow up on backordered items, communicating status to customers and inventory issues with the Parts Manager. The role requires a high school diploma or GED and at least 2 years of heavy truck/auto parts or shop experience, with strong

Qualifications

• High school diploma or GED.
• Two (2) years of heavy truck/auto parts or shop experience.
• Mechanical aptitude, desired.
• Customer service skills.
• Good written and verbal communication skills.

Responsibilities

• Handle parts order requests via telephone, e-mail, or in-person.
• Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external.
• Advise customers on related parts.
• Follow up on backordered parts, and contact customer with status.
• Ensure that inventory control practices are followed.
• Communicate with Parts Manager on inventory issues.
• Communicate with Service Department regarding parts availability and pricing.
• Provide solutions for the needs of our customers.
• Assist with other projects as needed.

Skills

Mechanical aptitude

Customer service skills

Written and verbal communication

Education

High school diploma or GED

Job description

Job Responsibilities for Parts Counter Sales Representative:

• Handle parts order requests via telephone, e-mail, or in-person


• Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external


• Advise customers on related parts


• Follow up on backordered parts, and contact customer with status


• Ensure that inventory control practices are followed


• Communicate with Parts Manager on inventory issues


• Communicate with Service Department regarding parts availability and pricing


• Provide solutions for the needs of our customers


• Assist with other projects as needed

Required Skills for Parts Counter Sales Representative:

• High school diploma or GED


• Two (2) years of heavy truck/auto parts or shop experience


• Mechanical aptitude, desired


• Customer service skills


• Good written and verbal communication skills

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