Parts Sales Manager: Lead High-Performing Auto Team

AutoZone; Chicopee (MA); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) with company match

Employee discount

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures WOW! Customer Service.

As a Parts Sales Manager, you will play a key role in driving sales, leading a high-performing team, and ensuring exceptional customer service while managing store operations. This role requires leadership, flexibility in scheduling, strong communication in English and Spanish, and prior automotive retail experience.

Qualifications

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail.

Responsibilities

• Assist the Store Manager in supervising, training, and developing high-performing employees.
• Maintain clear, effective interactions with customers and employees, ensuring smooth store operations and positive experiences.
• Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Resolve customer concerns and store operational issues swiftly, upholding company policies.

Skills

Leadership

Communication

Flexibility

Problem Solving

Teamwork

Safety

Customer Service

Bilingual (Spanish)

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures WOW! Customer Service.

As a Parts Sales Manager, you will play a key role in driving sales, leading a high-performing team, and ensuring exceptional customer service while managing store operations. This role requires leadership, flexibility in scheduling, strong communication in English and Spanish, and prior automotive retail experience.