Parts Sales Manager - Lead & Elevate Automotive Retail

AutoZone, Inc.; Raleigh (NC); On-site; USD 55,000 - 90,000; Full time

Job summary

AutoZone, Inc. in Raleigh, NC invites an experienced Parts Sales Manager to drive sales performance and lead a high-performing team while delivering WOW! customer service.

Under Store Manager guidance, you will oversee store operations, inventory, and customer relations to meet goals and foster career growth in automotive retail. The role emphasizes leadership, effective communication, and collaboration with commercial departments, with a focus on safe, compliant operations and excellent service

Qualifications

• Leadership and ability to supervise, train, and develop high‑performing employees.
• Flexible schedule including mornings, nights, weekends, and overtime as needed.
• Exceptional communication in Spanish and English.
• Automotive retail experience preferred.
• ASE Certification required or preferred.

Responsibilities

• Lead with Store Manager to supervise, train, and develop a high-performing team.
• Maintain clear, effective communication with customers and employees to ensure smooth store operations and WOW customer service.
• Monitor sales goals, inventory accuracy, and performance standards to drive business results.
• Follow structured store procedures, manage inventory, oversee cash handling, control shrink, and ensure efficiency.
• Collaborate with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Lead efforts to exceed sales targets, optimize inventory levels, and manage timely returns and merchandising.
• Enforce PPE use, promote risk management, and uphold safety standards.
• Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Resolve customer concerns and store operational issues swiftly, upholding company policies.

Skills

Leadership

Communication

Metrics minding

Process orientation

Teamwork

Parts sales & inventory management

Safety & compliance

Commercial account support

Problem solving

Bilingual: Spanish & English

Education

ASE Certification

Job description

AutoZone, Inc. in Raleigh, NC invites an experienced Parts Sales Manager to drive sales performance and lead a high-performing team while delivering WOW! customer service.

Under Store Manager guidance, you will oversee store operations, inventory, and customer relations to meet goals and foster career growth in automotive retail. The role emphasizes leadership, effective communication, and collaboration with commercial departments, with a focus on safe, compliant operations and excellent service