Parts Sales Associate I – Customer Service

Foley Equipment; Kansas City (MO); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

401(k) with matching

Medical, dental, and vision plans

Life & AD&D

Short-term disability

Long-term disability

Wellness programs

Holidays, PTO, and Parental Leave

Casual dress attire

Family-owned company

Job summary

Foley Equipment in Kansas City, MO is seeking a Parts Sales Rep to deliver exceptional service by helping customers find the right parts and updating them on order status. You will assist with loading orders, disassembling and assembling hydraulic hoses, and travel for training or to support other locations.

The ideal candidate has parts knowledge, computer skills, customer service experience, and a valid driver's license.

Qualifications

• Parts knowledge and experience with hydraulic systems preferred.
• Proficiency with computers and basic software.
• Customer service experience in a parts environment.
• Must have a valid driver’s license and ability to drive for business purposes.

Responsibilities

• Deliver exceptional customer service and help customers find the right parts.
• Answer questions and resolve customer concerns.
• Assist in loading orders into vehicles by hand, forklift or cart.
• Keep customers updated on order status and inventory levels.
• Disassemble and assemble hydraulic hoses as required.
• Participate in weekend and after-hour work as needed.
• Audit and maintain accurate inventory of parts.
• Travel for training or to assist at other locations as required.

Skills

Parts knowledge

Computer knowledge

Customer service experience

Valid driver’s license

Job description

Foley Equipment in Kansas City, MO is seeking a Parts Sales Rep to deliver exceptional service by helping customers find the right parts and updating them on order status. You will assist with loading orders, disassembling and assembling hydraulic hoses, and travel for training or to support other locations.

The ideal candidate has parts knowledge, computer skills, customer service experience, and a valid driver's license.