Parts Retail Associate L1 - AutoNation Honda Dulles

AutoNation; Virginia; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation and 401k

Insurance plans (health, dental,vision

Associate purchase and discount on VEH

YouDecide deals and discounts

DRVPNK cancer charity support

Job summary

AutoNation is seeking a Parts Retail Associate to assist technicians and retail guests in selecting and purchasing automotive parts, pricing items, and updating the computer system.

You will stock parts, maintain a clean department, and provide an exceptional customer experience to build loyalty. Prior parts experience and a high school diploma are preferred; sales experience is a plus.

Qualifications

• Three+ years as an automotive parts professional.
• High School diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.

Responsibilities

• Meet and assist technicians and retail guests in a friendly, courteous manner.
• Obtain correct parts and accessories for technicians and retail guests promptly.
• Accurately price parts using the proper pricing source and update the system.
• Answer telephone calls promptly and courteously.
• Stock incoming inventory in the correct location.
• Maintain the parts department in a clean and orderly manner.
• Provide customers with needed information and upsell opportunities.
• Create and maintain merchandising displays to promote product sales.
• Deliver an exceptional customer experience to drive loyalty.

Skills

Customer service

Sales experience

Teamwork

Upselling

Education

High school diploma or equivalent

Tools

Pricing systems

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.

.

What are the day-to-day responsibilities?

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty

How will I know if I am successful?

• The performance of a Parts Retail Sales Associate is measured by achieving:
• Achieve Parts Sales Targets
• Achieve Customer Satisfaction Targets
• What are the requirements for this job?
• Requires three (3) years or more as an automotive Parts professional.
• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• One year of experience in an automotive parts department.
• One year of sales experience

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.