Parts Associate - AutoNation Honda Costa Mesa

AutoNation; Costa Mesa (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Employee discount programs

Job summary

AutoNation is seeking a Parts Retail Associate in Costa Mesa to assist technicians and customers with automotive parts. You will price items, answer phones, stock inventory, and maintain a clean department, while driving sales and loyalty through a high-quality customer experience.

The role emphasizes accurate pricing, fast service, and proactive product recommendations within a busy retail environment. Benefits include comprehensive plans and 401k matching.

Qualifications

• High School diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Demonstrated communication and interpersonal skills.

Responsibilities

• Promptly meet and assist customers in a friendly and courteous manner.
• Obtain the correct parts and accessories for technicians and retail guests.
• Accurately price parts using the proper pricing source and enter data into the system.
• Answer telephone calls promptly and satisfy inquiries.
• Stock incoming inventory in the correct location.
• Maintain the parts department in a clean, orderly condition.
• Provide customers with information and suggest additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Deliver an exceptional customer experience to drive loyalty.

Skills

Customer experience

Communication

Organization

Education

High School diploma or equivalent

Job description

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.What are the day-to-day responsibilities?Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.Stock incoming inventory in the correct location.Maintain the parts department in clean and orderly manner.Provide customers with needed information and offer additional sales opportunities.Create and maintain merchandising display to promote product sales.Provide an exceptional customer experience to drive loyaltyHow will I know if I am successful?The performance of a Parts Retail Sales Associate is measured by achieving:Achieve Parts Sales TargetsAchieve Customer Satisfaction TargetsWhat are the requirements for this job?High School diploma or equivalentProven ability to provide an exceptional customer experienceOne year of experience in an automotive parts department.One year of sales experienceDemonstrated communication and interpersonal skillsOrganization and follow-up skills$40k + annuallyExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.