Parts Research & Catalog Analyst

Cooper Electric; Asbury Park (NJ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company

Professional development

Opportunity to become a shareholder

Disability insurance

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Cooper Electric is seeking a detail-oriented Parts Research Specialist to identify correct parts, manage catalog data, and support pricing and order accuracy. You will work with OEM catalogs, ERP/PIM/CRM systems, and cross-functional teams to resolve part identification issues and expedite critical orders.

Qualifications include a high school diploma (associate degree preferred), 2+ years in related roles, strong Excel skills, and familiarity with OEM catalogs.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2+ years in parts research, catalog management, or related roles.
• Working knowledge of OEM/aftermarket catalogs and parts terminology.
• Proficiency with Excel and ERP/PIM/CRM systems.
• Strong attention to detail; ability to interpret technical data.
• Effective written and verbal communication.
• Able to prioritize requests and meet deadlines.

Responsibilities

• Research part numbers using OEM catalogs, supplier portals, ERP/PIM systems, and industry databases to identify correct parts and alternates.
• Support order entry, reconciliation of invoice discrepancies, receiving discrepancies, freight entry and month end reporting
• Validate fitment and application data and document sources for auditability.
• Maintain interchange, supersession, and cross-reference mappings; reconcile duplicates and resolve data conflicts.
• Create estimates using parts, labor, and other associated fees to send to customers for approval.
• Create and update catalog records, attributes, and product content (descriptions, dimensions, notes, images references when available) according to data standards.
• Analyze returns, warranty claims, and customer/service feedback to identify root causes related to incorrect part selection or catalog errors.
• Collaborate with Purchasing, Inventory, Sales/Customer Service, Service/Operations, and vendors to resolve part identification issues and expedite critical orders.
• Support pricing and availability inquiries by confirming correct part numbers and approved substitutions.
• Develop and maintain research documentation, SOPs, and knowledge-base articles; train teammates on tools and research methods as needed.
• Run periodic data quality checks (completeness, accuracy, duplication) and recommend process improvements to reduce errors and improve cycle time.
• Comply with company policies, safety requirements, and data governance standards.

Skills

Parts research

Attention to detail

Communication

Prioritization

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Excel

ERP/CRM/PIM systems

Job description

Cooper Electric is seeking a detail-oriented Parts Research Specialist to identify correct parts, manage catalog data, and support pricing and order accuracy. You will work with OEM catalogs, ERP/PIM/CRM systems, and cross-functional teams to resolve part identification issues and expedite critical orders.

Qualifications include a high school diploma (associate degree preferred), 2+ years in related roles, strong Excel skills, and familiarity with OEM catalogs.