Parts Research Analyst — Catalog & Data Insight

Sonepar USA Inc; New Jersey; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Short- and long-term disability

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Cooper Electric Supply, LLC, a part of the Sonepar family, seeks a data-driven Parts Research Specialist in Ocean, NJ. You will research part numbers, support order entries, and maintain catalog records to ensure accurate pricing and availability.

With 2+ years in parts research or catalog management, you will use Excel and ERP/PIM/CRM systems, communicating clearly with Purchasing, Inventory, Sales, and Vendors to resolve identifications and expedite orders.

Qualifications

• High school diploma or equivalent (associate's degree preferred).
• 2+ years of experience in parts research, parts counter/service advising, inventory control, catalog management, or a related role.
• Working knowledge of OEM/aftermarket parts catalogs and common parts terminology.
• Proficiency with Excel (filters, lookups, pivot tables) and comfort working in ERP/PIM/CRM systems.
• Strong attention to detail and ability to interpret technical specifications, diagrams, and application notes.
• Effective written and verbal communication skills; ability to explain findings to both technical and non-technical audiences.
• Ability to prioritize multiple requests, meet deadlines, and maintain accuracy under time constraints.

Responsibilities

• Research part numbers using OEM catalogs, supplier portals, ERP/PIM systems, and industry databases to identify correct parts and alternates.
• Support order entry, reconciliation of invoice discrepancies, receiving discrepancies, freight entry and month end reporting.
• Validate fitment and application data and document sources for auditability.
• Maintain interchange, supersession, and cross-reference mappings; reconcile duplicates and resolve data conflicts.
• Create estimates using parts, labor, and other associated fees to send to customers for approval.
• Create and update catalog records, attributes, and product content (descriptions, dimensions, notes, images references when available) according to data standards.
• Analyze returns, warranty claims, and customer/service feedback to identify root causes related to incorrect part selection or catalog errors.
• Collaborate with Purchasing, Inventory, Sales/Customer Service, Service/Operations, and vendors to resolve part identification issues and expedite critical orders.
• Support pricing and availability inquiries by confirming correct part numbers and approved substitutions.
• Develop and maintain research documentation, SOPs, and knowledge-base articles; train teammates on tools and research methods as needed.
• Run periodic data quality checks (completeness, accuracy, duplication) and recommend process improvements to reduce errors and improve cycle time.
• Comply with company policies, safety requirements, and data governance standards.

Skills

Parts research

Catalog management

Excel proficiency

ERP/PIM/CRM experience

Attention to detail

Communication skills

Prioritization/Deadlines

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Excel

ERP/PIM/CRM systems

Job description

Cooper Electric Supply, LLC, a part of the Sonepar family, seeks a data-driven Parts Research Specialist in Ocean, NJ. You will research part numbers, support order entries, and maintain catalog records to ensure accurate pricing and availability.

With 2+ years in parts research or catalog management, you will use Excel and ERP/PIM/CRM systems, communicating clearly with Purchasing, Inventory, Sales, and Vendors to resolve identifications and expedite orders.