Parts Outside Salesperson

Cumberland International Trucks; Jacksonville (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401-K with Employer Match

Paid Time Off

Paid Holidays

Training / Certification Reimbursement

Job summary

Cumberland International Trucks of FL, LLC. in Jacksonville, FL is seeking an energetic Outside Parts Salesperson to join our growing team in Jacksonville. The role focuses on responding to parts requests, developing customer relationships, and prospecting a defined territory.

The position emphasizes teamwork, strong communication, and a commitment to customer satisfaction. A hands-on approach to territory development and driving parts sales will be essential to success.

Qualifications

• Excellent communication and teamwork required to support parts sales and customer satisfaction.
• Strong customer-service orientation and proactive issue resolution.
• Ability to multi-task and manage interruptions while maintaining accuracy.

Responsibilities

• Respond quickly to customer parts or information requests.
• Develop business relationships with all customers.
• Create a plan for prospecting in designated territory.
• Communicate with parts department and customers.
• Monitor order status and advise on problems; notify on arrival.
• Maintain customer accounts including pricing and application materials.

Skills

Teamwork

Communication

Customer service

Proactive problem solving

Multi-tasking

Education

College degree

Job description

Cumberland International Trucks of FL, LLC. is seeking an energetic, customer service oriented Outside Parts Salesperson tojoin our growing team in Jacksonville, FL. As Cumberland grows, there's a bright future and the opportunity for growth within the organization. We are looking particularly for those with sales-related experience with a desire to further their career. Join the Cumberland team today - where we offer a career path, not just a job, at a company with an empowering and positive work environment

The primary duties and responsibilities of the Outside Parts Salesperson are to fulfill customer parts needs in the most efficient and accurate manner by:

• Responding to customer parts or information requests quickly
• Develop business relationships with all customers
• Develop game plan for prospecting a designated territory
• Communicating internally with parts department and externally with customers
• Monitoring the status of customer orders, advising in case of problems and notifying upon arrival
• Assisting other Parts Department employees with above tasks as necessary
• Organization and maintenance of the customer accounts, including pricing and application materials

Qualifications

• The Outside Parts Salesperson position is a vital member of the Parts Department Team, one who has a direct impact on parts sales and customer satisfaction. Accordingly, specific personal qualities and abilities are required for successful performance in this position, including:
  • Appreciation for teamwork & sincere desire to contribute as a team member
  • Excellent communication skills, including an awareness of others & effective listening ability
  • Customer appreciation, a desire to satisfy customers & the ability to instill customer confidence
  • A commitment to customer satisfaction by addressing potential issues proactively
  • Multi-tasking ability, especially in dealing with interruptions and quickacknowledgements.

Preferred but not Required

• College degree
• Truck Parts Sales &/or Parts Counter experience
• Mechanical aptitude or experience in automotive &/or truck mechanics
• Parts department experience, particularly in a truck dealership or truck aftermarket environment
• An ability to recognize opportunities for process & operational improvement

Employee Benefits:

• Work-life Balance / 401-K with Employer Match thru Fidelity
• Paid Time Off (PTO) / Vacation /8 Paid Holidays / Paid Birthday Off
• Paid Training / Certification Reimbursement / Mentorship Programs / Internship Programs / Professional Development
• Life and AD&D Benefits & Supplemental Life / Short-Term Disability / Voluntary Long-Term Disability
• Access to Teladoc -24/7/365 digital access to doctors

EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.