Parts Outside Sales Representative

Custom Mechanical Solutions; Tualatin (OR); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Vehicle allowance

Performance bonus

Job summary

Custom Mechanical Solutions in the Pacific Northwest is seeking a driven Outside Sales Representative to grow our HVAC parts business. You will manage 40–50 active accounts, visit contractors and building owners, and build long-term relationships to expand market share across the region.

You’ll promote HVAC parts and solutions, coordinate with Inside Sales on quotes and orders, and travel frequently within your territory while collaborating with engineering and operations to ensure customer

Qualifications

• Associate’s degree with minimum two years outside sales, account management, or business development experience.
• Computer skills are essential; HVAC parts background preferred.
• Experience in HVAC, mechanical contracting, construction, or industrial distribution preferred.
• Familiarity with parts sales, service organizations, or contractor relationships is a strong plus.
• Proven ability to develop and grow customer accounts.

Responsibilities

• Manage and grow a defined territory of 40–50 active customer accounts
• Conduct regular in-person visits with HVAC contractors, service organizations, and building owners
• Identify and develop new customer relationships to expand market share
• Promote and sell HVAC parts, components, and related solutions
• Collaborate with Inside Sales to ensure accurate and timely quote and order execution
• Follow up on quotes and opportunities to drive sales conversion
• Provide customers with product guidance, availability updates, and technical support coordination
• Maintain consistent communication and visibility with key accounts
• Stay informed on manufacturer product updates, pricing, and availability
• Represent CMS in a professional and knowledgeable manner at all times
• Maintain a high level of attention to detail to ensure accuracy in all transactions
• Promptly identify parts and process customer quotes and orders
• Follow up with customers on quotes and inquiries regarding products or services
• Provide pre-sale and post-sale support as required
• Ability to efficiently manage, update, and ensure data accuracy across multiple CRM systems
• This is a field-based role requiring frequent travel within the assigned territory and regular in-person customer Time will also be spent in the office coordinating with internal teams.

Skills

Self-motivation

Communication

Organization

Account management

Technical aptitude

Education

Associate degree

Tools

CRM software

Job description

Custom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress.

If you're ready to grow your career, we’re glad you found us. At CMS, you’ll join a team that supports your development and gives you space to make an impact. We review every application carefully and appreciate your interest in growing your career with our team.

About the Role

At Custom Mechanical Solutions (CMS), our Parts Team is the front line of our customer experience - supporting contractors, engineers, and building owners with fast, accurate, and knowledgeable service. This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys solving problems.

We are seeking a driven and relationship-focused Parts Outside Sales Representative to support the growth of our parts business across the Pacific Northwest. This role is highly customer-facing and focused on developing strong, long-term relationships with HVAC service contractors and building owners.

This position responds promptly to requests and gathers necessary information to assist in identifying and sourcing requested parts. The successful candidate will manage an assigned territory of approximately 40–50 active accounts while identifying and developing new business opportunities. This position is ideal for someone who thrives in a field-based sales environment, enjoys building relationships, and wants to be part of a growing, technically focused HVAC organization.

Job responsibilities include (but are not limited to) the following:

• Manage and grow a defined territory of 40–50 active customer accounts
• Conduct regular in-person visits with HVAC contractors, service organizations, and building owners
• Identify and develop new customer relationships to expand market share
• Promote and sell HVAC parts, components, and related solutions
• Collaborate with the Inside Sales team to ensure accurate and timely quote and order execution
• Follow up on quotes and opportunities to drive sales conversion
• Provide customers with product guidance, availability updates, and technical support coordination
• Maintain consistent communication and visibility with key accounts
• Stay informed on manufacturer product updates, pricing, and availability
• Represent CMS in a professional and knowledgeable manner at all times
• Maintain a high level of attention to detail to ensure accuracy in all transactions
• Promptly identify parts and process customer quotes and orders
• Follow up with customers on quotes and inquiries regarding products or services
• Provide pre-sale and post-sale support as required
• Ability to efficiently manage, update, and ensure data accuracy across multiple CRM systems
• This is a field-based role requiring frequent travel within the assigned territory and regular in-person customer Time will also be spent in the office coordinating with internal teams.

What Success Looks Like:

• Consistent growth within assigned accounts and territory
• Development of new customer relationships and revenue streams
• High level of customer engagement through regular face-to-face interaction
• Strong collaboration with inside sales and operations teams
• Effective follow-up leading to improved quote-to-order conversion

Candidate Profile:

• Self-motivated with the ability to work independently in a field-based role
• Effective communication skills and follow-up discipline
• Organized and able to manage multiple accounts and opportunities simultaneously
• Ability to learn and communicate technical product information
• Ability to develop and maintain deep customer and stakeholder relationships built on

Education & Experience Requirements:

• Associate’s degree with a minimum of two (2) years of outside sales, account management, or business development experience
• Computer skills are essential, HVAC Parts background is preferred
• Experience in HVAC, mechanical contracting, construction, or industrial distribution preferred
• Familiarity with parts sales, service organizations, or contractor relationships is a strong plus
• Proven ability to develop and grow customer accounts

Compensation and Career Path:

Base Salary Range: $75,000 – $85,000 depending on experience and qualifications, and a $6,000 annual vehicle allowance.

Variable uncapped performance bonus based on revenue growth, margin performance, and strategic contributions.

Career Advancement: Potential path to outside sales, outside sales manager, district sales manager based on performance, aptitude and willingness to learn.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Custom Mechanical Solutions’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Protected Veterans

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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