Parts Outside Sales

Midwest Peterbilt Group; Ankeny (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with Employer Matching

Paid Holidays and PTO

Life Insurance

Disability programs

IDShield and LegalShield Services

Job summary

Midwest Peterbilt Group is seeking an enthusiastic Outside Parts Sales professional in Ankeny, IA to drive parts sales through proactive customer engagement and regular on-site visits. You will manage quotes, orders, and service needs while expanding market share within your territory.

Ideal candidates bring high school education, strong customer service, and field sales experience in heavy-duty truck parts.

Qualifications

• High school diploma or GED required.
• Two years of heavy-duty truck/related parts sales preferred.
• Strong written and verbal communication.
• Ability to work in both office and field environments.

Responsibilities

• Develop and maintain relationships with existing customers through in-person visits and calls.
• Prospect and secure new business within the assigned territory.
• Prepare and secure new business opportunities and quotes.
• Follow up on quotes and opportunities to secure orders and grow sales.
• Coordinate with internal teams for accurate orders and on-time delivery.

Skills

Customer relationships

Sales prospecting

CRM software

Communication skills

Time management

Problem solving

Education

High school diploma

Tools

CRM software

Microsoft Excel

Database software

Job description

Job Details: Job Location: Peterbilt of Des Moines - Ankeny, IA 50021, Position Type: Full Time, Education Level: High School, Travel Percentage: Road Warrior, Job Shift: Day, Job Category: Sales, The Parts Outside Sales position is responsible for developing, maintaining, and growing customer relationships within an assigned territory. This role focuses on driving parts sales through proactive customer engagement, regular on-site visits, and consistent follow-up on quotes, orders, and service needs. The Parts Outside Sales employees serve as a key link between customers and the Parts Department, ensuring timely product availability, competitive solutions, and a high level of customer satisfaction. This position is expected to expand market share by identifying new business opportunities, strengthening existing accounts, and supporting overall profitability of the Parts Department.

The "Major Duties and Responsibilities" listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs.

Major Duties and Responsibilities

Sales and Customer Development

• Develop and maintain relationships with existing customers through regular in-person visits and communication
• Prospect and secure new business within assigned territory
• Prepare and secure new business within assigned territory
• Follow up on quotes and opportunities to secure orders and grow sales
• Promote new products, programs, and services to customers

Order Management and Fulfillment

• Generate and process customer orders accurately and in a timely manner
• Coordinate with internal departments to ensure order accuracy and timely delivery
• Assist in pulling parts or coordinating fulfillment when necessary
• Process returns, credits, and warranty-related items in accordance with Company procedures
• Ensure proper documentation and follow-up on all transactions

Territory Management and Reporting

• Maintain a structured call schedule to maximize coverage and efficiency within assigned territory
• Submit activity reports, call logs, and sales updates as required by management
• Develop and maintain a territory sales plan and forecast
• Monitor customer buying patterns and identify growth opportunities
• Track and communicate competitive activity and market conditions

Customer Support and Operations

• Resolve customer concerns and issues promptly to maintain satisfaction and loyalty
• Deliver parts to customers as needed and support delivery logistics
• Collect payments on COD accounts and ensure proper handling of funds
• Utilize CRM and mobile tools to manage customer interactions and sales activities
• Maintain a professional appearance and represent the Company positively in all interactions

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge, skills, and abilities listed below are representative of those required. This position operates in both an office and field environment, with frequent customer interaction, extensive driving, and regular exposure to warehouse and shop environment. Lifting up to 75 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or GED required
• Intermediate to advanced computer skills with fundamental computer operations, spreadsheets, database, e-mail, and CRM software
• Prior sales experience preferred
• Two years of experience in the heavy-duty truck or related parts industry preferred

Skills Required

• Ability to read, analyze, and interpret general business materials, technical documents, and parts catalogs
• Ability to communicate effectively in writing and verbally with customers, vendors, and internal teams
• Strong customer service and relationship-building skills
• Basic mathematical ability including calculating discounts, percentages, and pricing structures
• Effective listening skills with the ability to understand customer needs and respond appropriately
• Problem-solving skills with the ability to resolve customer concerns in a timely manner
• Ability to prioritize tasks, manage time efficiently, and work independently in the field
• Strong organizational skills with attention to detail and follow-through
• Ability to adapt to changing customer needs, market conditions, and business priorities

Certificates, Licenses, and Registrations

• Valid driver's licenses and ability to meet Company insurability requirements

Travel

• Frequent travel within assigned territory required (majority of time spent in the field)
• Occasional overnight travel may be required for training, customer visits, or Company events

Midwest Peterbilt Group Benefits

• Health, Dental, and Vision Insurance
• Flex Spending Accounts (FSA)
• 401(k) with Employer Matching
• Paid Holidays and PTO
• Tool Insurance
• Life Insurance
• Hospital and Critical Care Plans
• Short and Long-term disability programs
• IDShield and LegalShield Services

Additional Job Board Information

• Midwest Peterbilt Group is an equal opportunity employer
• All applicants will be considered for employment without attention to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws

Company Information

Founded in 1954, Sioux City Truck Sales, Inc. has grown from a small Diamond-T Truck dealership into the exclusive Midwest Peterbilt Group (MPG), a network of Peterbilt truck dealerships across Iowa and Nebraska with locations in Sioux City, Des Moines, Council Bluffs, Norfolk, Lincoln, Omaha, and O'Neill. We offer premium trucks, parts, and service as well as wreck repairs and restoration services through MPG Collision Centers, Inc. (MPG CCI). And, we provide educational opportunities through the Midwest Diesel Tech Academy (MDTA).