Parts Operations Director: Lead Stock & Service Excellence

Key CDJR; Burlington (VT); Sur place; USD 85 000 - 115 000; Plein temps

Résumé du poste

Key Motors of South Burlington is seeking a Dealership Parts Manager to lead the parts sales process and ensure accurate stock and pricing. You will coordinate with staff and customers, interpret parts catalogs, and provide quotes while maintaining strong service standards.

Responsibilities include pulling orders, stock checks, emergency sourcing for out-of-stock parts, and ensuring correct billing on service repairs. A high school diploma and auto parts sales experience are preferred.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %
• Valid driver's license and clean driving record

Responsabilités

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, and provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify the parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from an outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on the service repair order
• Receive payment from retail customers or obtains credit authorization
• Other duties as assigned

Connaissances

Parts sales

Customer service

Interpersonal skills

Time management

Driver's license

Formation

High School Diploma or equivalent

Description du poste

Key Motors of South Burlington is seeking a Dealership Parts Manager to lead the parts sales process and ensure accurate stock and pricing. You will coordinate with staff and customers, interpret parts catalogs, and provide quotes while maintaining strong service standards.

Responsibilities include pulling orders, stock checks, emergency sourcing for out-of-stock parts, and ensuring correct billing on service repairs. A high school diploma and auto parts sales experience are preferred.