Parts Manager- Motorcycle ATV Powersports

Southern Mountain Adventures Llc; Greeneville (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Casual Atmosphere

Paid Employee training

Health Insurance including Dental and 

Wellness Program

Matching 401K

Paid Time Off

Generous discounts on purchases

Opportunity for advancement

Vehicle purchase program

Company paid Short term and long term 

Job summary

Southern Mountain Adventures Llc is seeking a Parts Manager for our Greeneville, TN location. You will lead the parts department, drive profitability, and coach team members to maintain high service standards.

You will oversee inventory control, supplier relations, and CRM activities to maximize leads and customer loyalty while ensuring safety and efficiency in daily operations.

Qualifications

• Language skills to read, analyze, and interpret complex documents.
• Reasoning ability to define problems, collect data, establish facts and draw valid conclusions.
• 3–5 years of management/supervisory experience with demonstrated performance.

Responsibilities

• Lead and develop the parts department culture with a focus on accountability, safety, cleanliness and organization.
• Achieve department revenue, margin goals and optimize merchandising and customer experience.
• Manage CRM and customer leads to build loyalty and retention.

Skills

Leadership

Communication

Team management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Manager- Motorcycle ATV Powersports

Full Time Greeneville, TN, US

5 days ago Requisition ID: 4460

PURPOSE OF THE POSITION:

Parts Managers are the leaders, teachers, motivators and inventory control managers of the parts department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

including the following and are addressed in further detail in the accompanying SOP that is incorporated into the job description.

CULTURE:

Effectively manage and develop the culture and team members within the department with a focus on servant leadership, personal growth, promotion and retention.

Be an example of living the mission and core values.

Hold yourself, your peers and your team to the highest level of accountability with

cleanliness, organization, and safety standards.

Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices.

Using our core values: proactively and successfully hire, train, coach and retain all parts team members.

PARTS BUSINESS EXECUTION:

Consistently achieve agreed upon standards, processes, parts sales, profitability and efficiency

Achieve predetermined department revenue and margin goals by ensuring effective merchandising and retailing.

Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.

In collaboration with the General Manager develop and own department budgets.

Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.

INVENTORY MANAGEMENT:

Effectively manage inventory for maximum return on company investments and minimal risk that result in increased profitability that are in alignment with company objectives

Effectively manage the receiving and supplier return processes.

Ensure accurate and effective communication about inventory with internal and external customers.

Ensure organization and accuracy of inventory by controlling shrinkage and obsolescence while meeting company standards.

Establish and maintain a parts and accessories order process that achieves defined balance between profits, inventory turns and inventory age.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Language Skills to include the ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to use computer software programs to complete daily tasks.

Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions. Making judgments in emergencies. Making decisions on facts and on judgements.

Work Experience Requirements 3 to 5 years of management experience, supervisory role or leading a team with documented performance and results.

PHYSICAL REQUIREMENTS:

Regular attendance during normal scheduled store hours including the ability to work 9+ hours per day and the ability to work weekends.

Frequent standing, walking and sitting

The ability to work in a high stress environment and the ability to work under tight deadlines which may require longer/later hours as needed.

The ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.

Occasional lifting of up to 35 lbs

Occasional pushing of up to 100+ lbs

WORK ENVIRONMENT:

Occasional exposure to changes in temperature and humidity

Frequent working with and around others

Occasional work around mechanical parts

Occasional exposure to hazardous chemicals

Occasional work around moving objects, (including dogs and other service animals)

Noise level is low to high

There are some great perks when you join the Mountain Team :

• Casual Atmosphere
• Paid Employee training
• Health Insurance including Dental and Vision
• Wellness Program
• Matching 401K
• Paid Time Off
• Generous discounts on purchases
• Opportunity for advancement
• Vehicle purchase program
• Company paid Short term and long term disability insurance