Parts Manager - Lead Inventory & Customer Support

Group 1 Automotive; Atlanta (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment

Job summary

Group 1 Ford & Lincoln Atlanta is seeking a qualified Parts Manager to lead the parts department and drive performance in a fast-growing automotive retail operation.

You will develop your team, maintain efficient inventory, price parts, and coordinate OEM orders to support service and body shops. This role rewards strong leadership, reliability, and a commitment to safety and exceptional customer service.

Qualifications

• 4+ years of experience in an automotive parts management role.
• Strong customer service skills with the ability to support customers professionally and effectively.
• Professional appearance and strong work ethic.
• Ability to excel in a process-driven, structured environment.

Responsibilities

• Establish departmental goals and objectives and actively work toward achieving them.
• Recruit, train, motivate, coach, and monitor the performance of all department team members.
• Ensure all employees adhere to their assigned work schedules and follow company policies regarding attendance, reporting, and tardiness.
• Oversee stock order processes to maintain efficient and timely parts replenishment.
• Verify that incoming inventory is properly checked in and placed in the correct locations.
• Maintain a balanced and accurate inventory aligned with the needs of each designated area.
• Correctly price parts and accessories using approved pricing sources and ensure all updates are reflected in the computer system.
• Source, quote, and process OEM wholesale parts orders for body shops, repair facilities, and other accounts.
• Maintain strong relationships with wholesale customers through responsive service and support.
• Enforce all safety policies and maintain a safe working environment.
• Demonstrate behaviors aligned with the Company’s Values in interactions with customers, colleagues, and vendors.

Skills

Customer service

Leadership

Inventory management

Process-driven

Professional appearance

Education

High school diploma or equivalent

Job description

Group 1 Ford & Lincoln Atlanta is seeking a qualified Parts Manager to lead the parts department and drive performance in a fast-growing automotive retail operation.

You will develop your team, maintain efficient inventory, price parts, and coordinate OEM orders to support service and body shops. This role rewards strong leadership, reliability, and a commitment to safety and exceptional customer service.