Parts Manager - Ellendale

Brandt Holdings Agriculture; North Dakota; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k

Roth Retirement Savings with employer

Life Insurance

Disability Insurance

Job summary

Valley Plains Equipment in Ellendale, ND seeks a Parts Manager to lead the location's aftermarket parts and service sales, coach the Parts team, and drive profitability through customer-focused solutions.

You will collaborate with Service and Operations, manage inventory, conduct cycle counts, and ensure accurate parts presentation, pricing, and order fulfillment.

Qualifications

• Ability to foster teamwork and cultivate positive relationships.
• Proficiency in database software, online parts books, and MS Office.
• Willingness to work extended hours and weekends as required.
• High School Diploma or GED equivalent.
• Preferred: Associates or Bachelor’s degree.

Responsibilities

• Provide clear direction and leadership with strong customer service.
• Lead by example to create a professional customer experience in-store.
• Execute aftermarket strategies to satisfy internal and external customers.
• Collaborate with leadership to develop Aftermarket Sales strategy.
• Drive Aftermarket Sales strategies focusing on Parts and Service sales.
• Partner with Service Manager to ensure positive customer experiences.
• Own financial performance including profitability and cost control.
• Communicate across departments and locations effectively.
• Maintain accurate on-hand parts inventory to meet demand.
• Oversee inventory processes and control.
• Fulfill other responsibilities assigned by management.
• Conduct monthly cycle counts and manage transfers with Parts Support Analysts.

Skills

Team leadership

Customer service

Database software

MS Office

Education

High School Diploma or GED

Associates or Bachelor's degree

Job description

Parts Manager - Ellendale

Location: Ellendale, ND, US, 58436

Company: Valley Plains Equipment

Who is Valley Plains Equipment?

Position Summary

The Aftermarket Sales Manager is a pivotal role tasked with effectively leading the location’s retail Aftermarket business to drive retail efforts in Parts while supporting Service to maximize profitability. This is accomplished through discovering and meeting customer needs and effectively leading and coaching the Parts team. This role works closely with the store Service Manager to promote the entire aftermarket portfolio. This role requires key personal qualities such as confidence, competitiveness, a drive to succeed, strong communication skills, and teamwork. Critical decision‑making skills coupled with a commitment to constant learning and improvement are essential. Success in this role hinges on a strong work ethic, high moral standards, professionalism, and pride in delivering quality work, all aimed at building customer relationships and satisfaction in alignment with organizational objectives.

Job Responsibilities

• Provide clear direction and leadership, emphasizing excellent customer service skills among direct reports.
• Lead by example, creating a professional customer experience in facilities and product presentation.
• Execute effective Aftermarket strategies and processes to ensure satisfaction among internal and external customers.
• Collaborate with the District Operations Manager/Area Product Support Manager and Service Manager to develop the location’s Aftermarket Sales strategy.
• Drive all Aftermarket Sales strategies, focusing on selling Parts and Service solutions in line with revenue goals.
• Partner with Service Manager to ensure consistent positive customer experiences within the Aftermarket segment.
• Take accountability for the financial performance of the department, including achieving profitable sales growth, disciplined expense control, and targeted net return on sales.
• Exhibit outstanding communication skills and collaborate with other departments and locations.
• Work with peers to maintain proper on‑hand parts inventory to meet customer demand while achieving inventory performance standards.
• Oversee ongoing inventory processes to ensure proper inventory control.
• Fulfill other responsibilities and duties as assigned by management.
• Conduct monthly cycle counts, ensure parts are being transferred in a timely manner, and manage inventory in cooperation with Parts Support Analysts.

Qualifications

• Ability to foster teamwork and cultivate positive relationships with peers.
• Proficiency in database software, online parts books, and standard computer applications like Microsoft Office.
• Willingness to work extended hours and weekends as required.
• High School Diploma or GED equivalent.
• Preferred: Associates or Bachelor’s degree.

Preferred Qualifications

• 2+ years of Sales experience.
• 2+ years of Sales or Retail Management experience.
• Previous experience in the agricultural industry or equipment dealership.
• Associates or Bachelor’s degree.

Join Valley Plains Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career in John Deere careers with us.