Parts Manager: Drive Inventory, Sales & Customer Care

Great Dane LLC; Galloway (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Retirement plan with employer match

Tuition reimbursement

Paid holidays and vacation

Job summary

Great Dane is seeking a hands-on Parts Manager in Arkansas to maximize parts sales and profitability. You will maintain customer relationships, manage purchasing, inventory, and invoicing, and lead a team in daily shop activities and pricing decisions.

You’ll train staff, handle payables, and coordinate deliveries while monitoring reports and quotes to support sales goals. The role emphasizes safety, product knowledge, and strong customer service.

Qualifications

• High school education or higher.
• 5+ years of experience in the industry.
• Strong communication and customer service skills.
• Inventory control management.
• Knowledge of OSHA safety rules.
• Proficient computer skills.
• Product knowledge and ability to motivate a team.
• Travel: None.

Responsibilities

• Evaluate performance and profitability of the parts.
• Visit customers and call to ensure satisfaction with service.
• Run reorder reports and order parts from vendors.
• Order properly to get the best price and maintain inventory levels.
• Perform daily cycle counts.
• Train team on responsibilities.
• Coordinate shop pricing with the shop manager.
• Prepare quotes for salespeople and keep quotes in the system.
• Review payables, ensure accuracy before payment.
• Take orders by phone and invoice customers.
• Assist salesman to achieve goals.
• Review morning reports to assess daily performance.
• Conduct forklift training.
• Handle HR issues as needed.
• Other duties as assigned.

Skills

Communication

Customer service

Inventory control

OSHA safety rules

Computer skills

Product knowledge

Motivate people

Travel: None

Education

High School education or higher

Job description

Great Dane is seeking a hands-on Parts Manager in Arkansas to maximize parts sales and profitability. You will maintain customer relationships, manage purchasing, inventory, and invoicing, and lead a team in daily shop activities and pricing decisions.

You’ll train staff, handle payables, and coordinate deliveries while monitoring reports and quotes to support sales goals. The role emphasizes safety, product knowledge, and strong customer service.