Parts Manager

Starling Chevrolet; South Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

A leading dealership seeks a Parts Manager responsible for overseeing parts operations to ensure high customer satisfaction and profitability. The role requires strategic planning, strong customer service, and inventory management skills, with a focus on optimizing department performance and employee development.

Benefits

Medical, Dental, & Vision Insurance

401k

Life Insurance

Paid Vacation & Holidays

Employee Discounts on products & services

Promotion from Within

Qualifications

• 4+ years of experience in Parts Department operations, preferably GM Parts.
• Ability to use standard desktop applications.
• Complete understanding of financial principles related to operations.

Responsibilities

• Run an efficient and profitable parts department.
• Create annual Parts Department goals and budget.
• Maintain an accurate and effective parts inventory control system.

Skills

Customer Service

Inventory Control

Financial Principles

Tools

Microsoft Office

Tekion

Job description

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.

Parts managers are responsible for selling parts to customers, in addition to meeting internal repair requirements. They set prices and discount levels and plan promotions to increase sales. They also maintain regular contact with major customers to build loyalty and ensure long-term revenue.

Responsibilities

• Run an efficient and profitable parts department through productive staffing, customer retention, cost controls, and achievement of objectives.
• Promote and merchandise parts and accessories in conjunction with other store locations.
• Create annual Parts Department goals and budget, aligned with the organization's financial and operational objectives.
• Develop and execute the Parts Department marketing plan, monitoring monthly to ensure the achievement of departmental goals.
• Maintain an accurate and effective parts inventory control system, including perpetual and/or annual physical inventories and proper counter procedures.
• Submit all parts warranty and return claims within the required time frame to receive maximum credit.
• Maximize use of all order discount programs to achieve management stock order goals.
• Manage recruiting, staffing, and employee development activities for employees reporting to this position.

Qualifications

• 4+ years of experience in Parts Department operations (preferably GM Parts experience).
• Ability to use standard desktop applications such as Microsoft Office and internet functions.
• Complete understanding of financial principles related to Parts Department operations.
• Excellent customer service skills.
• Tekion experience preferred.

Benefits

• Medical, Dental, & Vision Insurance
• 401k
• Life Insurance
• Paid Vacation & Holidays
• Employee Discounts on products & services
• Promotion from Within