Parts Manager

FIELDS MERCEDES - BENZ ROMEOVILLE; Romeoville (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading dealership is seeking an experienced Automotive Parts Manager to provide exceptional service to customers and oversee a team. The role requires strong leadership, sales experience, and the ability to maintain inventory effectively. Benefits include medical, dental, 401(k), and employee discounts, with a collaborative workplace culture that promotes transparency and personal growth.

Benefits

Medical, Dental, Vision

401(k) Plan

Employee vehicle purchase plans

Paid Training

Saturday Lunches

Qualifications

• 3+ years of experience in automotive parts management preferred.
• 2+ years of sales experience preferred.
• Excellent customer service skills.

Responsibilities

• Supervise parts department staff and ensure all employees follow assigned schedules.
• Forecast departmental goals and objectives.
• Assist customers in a professional manner.

Skills

Customer service

Leadership

Inventory management

Sales

Education

High school diploma or equivalent

Job description

Fields is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

What We Offer - Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services.

Responsibilities

• Ensures that all employees follow their assigned work schedules and adhere to the absenteeism, reporting and tardiness policy
• Forecasts goals and objectives for the department and strives to meet them
• Hires, trains, motivates, counsels and monitors the performance of all parts department staff
• Meets and assists the customer in a courteous and professional manner providing them with the information they need
• Supervises stock order procedures
• Ensures that incoming inventory is stocked in the correct location
• Maintains a balanced inventory consistent with the requirements of the defined areas
• Accurately prices parts and accessories using the proper pricing source and keeps the computer system up to date
• Enforces safety requirements

Qualifications

• At least three years of related experience in an automotive parts management position preferred
• Two or more years of sales experience preferred.
• Excellent customer service skills
• Professional appearance and strong work ethic
• Ability to work well in a process driven environment
• High school diploma or equivalent
• Valid driver’s license and satisfactory Motor Vehicle Report

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; and talk or hear.
• The employee frequently is required to sit, stand and walk.
• The employee must regularly lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision and depth perception.

Work Environment:

• Office setting
• The noise level in the work environment is usually moderate.
• The position is constantly engaged in talking and listening.
• Standing and walking are frequently required.