Work closely with the Service Department and other dealership departments to improve Fixed Operations performance.
Handle escalated customer concerns professionally and effectively.
Maintain a culture focused on teamwork, communication, urgency, accountability, and continuous improvement.
Inventory control and purchasing/sourcing responsibilities.
Customer service and sales support.
Skills
Leadership
Customer service
Communication
Organizational skills
Problem solving
Team coaching
Automotive knowledge
Purchasing & sourcing
Job description
Riverside Metro Auto Group – Riverside, CAFull-TimeRiverside Metro Auto Group is seeking a motivated Mazda Parts Manager to lead our Parts Department.We are looking for a strong automotive professional who understands that a successful department is built around people, processes, accountability, customer satisfaction, and profitability.While Mazda experience is preferred, it is not required. We are willing to train and develop the right individual who demonstrates strong leadership, work ethic, automotive knowledge, and a genuine desire to grow.This is an excellent opportunity for someone who is ready to take ownership of an operation, develop a team, and make an impact.What You'll Be Responsible ForWork closely with the Service Department and other dealership departments to improve overall Fixed Operations performanceHandle escalated customer concerns professionally and effectivelyMaintain a culture focused on teamwork, communication, urgency, accountability, and continuous improvementInventory controlPurchasing and SourcingCustomer Service and SalesWhat We're Looking ForWe are looking for a strong automotive professional who understands that a successful department is built around people, processes, accountability, customer satisfaction, and profitability.Automotive dealership experienceParts management or leadership experience preferredMazda experience preferred, but not requiredWe are willing to train and develop the right personStrong leadership skills with the ability to coach, motivate, and develop peopleStrong customer service and problem-solving skillsExcellent communication and organizational skillsA positive, hands-on leadership approachDesire to learn, grow, and take on greater responsibilityAbility to perform effectively in a fast-paced dealership environment