Parts Manager

Great Western Leasing & Sales, Inc.; Phoenix, Northern (AZ, KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Mon-Fri schedule 8:00 AM–4:30 PM

Health, dental, vision, life insurance

401(k), FSA, HSA

Paid vacation and sick leave

Employee discounts and EAP

$400 annual Benefit Card

Leadership opportunity

Job summary

Great Western Trailer is seeking a Parts Manager to lead the Phoenix, AZ parts department. You will oversee purchasing, inventory control, vendor management, and customer support to ensure parts availability for service teams and walk-in customers.

The role emphasizes leadership, profitability, and service excellence, with a Monday–Friday schedule, competitive benefits, and growth opportunities within a expanding dealer network.

Qualifications

• Organized and detail-oriented with strong inventory control.
• Experience coordinating procurement and vendor relationships.
• Proven leadership and team development abilities.
• Excellent communication and problem-solving skills.
• Proficient with inventory software and MS Office.

Responsibilities

• Oversee day-to-day parts operations including ordering and over-the-counter sales.
• Supervise and develop parts department staff.
• Ensure timely and accurate parts support for repairs and inquiries.
• Maintain optimal inventory levels to meet demand and reduce excess stock.
• Build and manage vendor relationships; negotiate pricing and terms.
• Document parts transactions and inventory records.
• Coordinate with service to forecast parts needs and meet KPIs.
• Ensure safety and compliance with policies.

Skills

Inventory management

Vendor negotiation

Team leadership

Communication skills

Microsoft Office

Education

High school diploma or GED

Tools

Inventory software

Microsoft Office

Job description

Career Opportunities with Great Western Trailer

Are you ready for new challenges and new opportunities?

Great Western Trailer (GWT) is hiring a full-time Parts Manager to lead the Parts Department at our Phoenix, AZ facility. This role is responsible for overseeing all aspects of parts operations, including purchasing, inventory control, vendor management, and customer support. The ideal candidate will ensure timely parts availability for internal service teams and walk-in customers while driving departmental efficiency, profitability, and service excellence.

What’s in it for you?

• Competitive Pay – A compensation package that rewards your leadership and experience.
• Consistent Schedule – Monday to Friday, 8:00 AM to 4:30 PM – no weekends!
• Comprehensive Benefits – Health, dental, vision, and life insurance coverage.
• Financial Security – 401(k), Flexible Spending Account (FSA), and Health Savings Account (HSA) options.
• Time Off – Paid vacation and sick leave to support your work-life balance.
• Employee Perks – Employee Assistance Program, exclusive discounts, and a $400 annual Benefit Card.
• Leadership Opportunity – Lead your own department and directly influence business success.

Who We’re Looking For

• Organized & Detail-Oriented – Skilled in inventory accuracy, procurement, and vendor coordination.
• Customer-Centric – Dedicated to supporting internal service teams and retail customers with timely, reliable parts support.
• A Strong Team Leader – Experienced in supervising and developing staff, fostering collaboration across departments.
• Business-Minded – Goal-focused with a keen eye for efficiency, cost control, and driving department profitability.

Parts Manager Responsibilities

• Manage day-to-day parts operations including ordering, inventory control, and over-the-counter sales.
• Supervise, schedule, train, and evaluate parts department staff.
• Ensure timely and accurate parts support for service repairs and customer inquiries.
• Monitor and maintain optimal inventory levels to meet demand while minimizing excess stock.
• Build and manage vendor relationships; negotiate pricing and delivery terms.
• Handle parts returns, warranty claims, and track inbound/outbound shipments.
• Maintain precise documentation for parts transactions and inventory records.
• Coordinate with the service department to forecast and fulfill parts needs.
• Track department KPIs and implement strategies to achieve monthly targets.
• Ensure safety and compliance with company policies and OSHA guidelines.

Required Qualifications

• 3–5 years of experience in parts management (trailer, or heavy equipment preferred).
• Proven success in inventory control, vendor negotiations, and team leadership.
• Strong communication, problem-solving, and organizational skills.
• Comfortable using inventory software and Microsoft Office programs.
• High school diploma or GED required; additional education is a plus.

Physical Demands & Work Environment

• Must be able to lift and move up to 70 lbs.
• Frequent walking, standing, reaching, bending, and lifting.
• Use of hands, arms, and visual focus for handling parts and tools.
• Work is primarily performed in a warehouse/shop environment with exposure to noise, dust, and equipment.
• Occasional office tasks using standard office equipment.
• Forklift certification and safety training provided upon hire.

About Great Western Trailer

Great Western Trailer (GWT) is a fast-growing company specializing in semi-trailer sales, leasing, rentals, and service. With 10 locations across 8 states, we are expanding both in our current markets and new territories. Our locations include: Fontana, CA; Albuquerque, NM; Phoenix, AZ; Grants Pass, OR; Dallas & Houston, TX; Dearborn, MI; Salt Lake City, UT; and Oklahoma City & Tulsa, OK. We are proud to serve our communities and are committed to delivering exceptional service and long-term partnerships.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.