Parts Manager

Wastequip; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Plan Options

Dental Plan Options

Vision Insurance

401K with company match

Paid Time Off

Job summary

Wastebuilt in Phoenix, AZ seeks a senior Parts Manager to own the parts operation, leading the warehouse, pricing discipline, and annual budgeting. You will drive service excellence, optimize inventory, and coach a high-performing team in a fast-paced, service-driven environment.

The role emphasizes cross-functional leadership, cost control, safety compliance, and continuous improvement to deliver reliable fulfillment and strong customer satisfaction.

Qualifications

• 5+ years of experience in parts, warehouse, or operations roles.
• 2+ years of people leadership or supervisory experience.
• Strong financial acumen, including P&L ownership and expense control.
• Deep knowledge of inventory management, cycle counting, and supply chain fundamentals.
• Proven ability to manage customer escalations and deliver service excellence.
• Experience using ERP and inventory management systems.
• Strong communication, coaching, and problem‑solving skills.

Responsibilities

• Own full P&L accountability for the parts operation, including revenue, margin, expenses, and working capital.
• Enforce pricing and discount discipline in partnership with sales and operations.
• Develop, manage, and deliver annual operating plans and budget targets.
• Identify and execute cost-reduction and productivity improvement opportunities.
• Lead all aspects of customer support, including order fulfillment, responsiveness, issue resolution, and escalations.
• Ensure best-in-class quote‑to‑order execution, accuracy, and turnaround time.
• Build strong relationships with internal and external customers to drive satisfaction, loyalty, and growth.
• Own the inventory strategy, including stocking levels, replenishment, and reduction of slow‑moving or obsolete inventory.
• Ensure accurate and timely cycle counts and inventory controls.
• Leverage ERP and data insights to improve forecast accuracy and inventory turns.
• Oversee receiving, put‑away, picking, packing, shipping, and delivery performance.
• Ensure on‑time, accurate customer deliveries while maintaining operational efficiency.
• Maintain facility standards, layout, and workflow to support safety, productivity, and scalability.
• Serve as the safety leader for the parts operation, ensuring compliance with all safety policies, regulations, and training.
• Maintain a clean, organized, and audit-ready facility.
• Ensure responsible stewardship of inventory, equipment, and company assets.
• Hire, train, develop, and retain a high-performing parts team.
• Set clear expectations and provide ongoing coaching and performance feedback.
• Conduct performance reviews and manage corrective action when necessary.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Standardize processes and lead improvement initiatives across service, efficiency, accuracy, and cost performance.
• Participate in branch and regional initiatives and best‑practice sharing.

Skills

P&L ownership

Inventory management

ERP systems

Customer service leadership

Team leadership

Cost discipline

Forecasting & planning

Tools

ERP systems

Job description

Job Description:

Position Summary

The Parts Manager (L5) is responsible for leading the complete parts and warehouse operation for our Wastebuilt Phoenix, AZ location. This role has full ownership of financial performance, inventory accuracy, customer satisfaction, safety, and team development. The Parts Manager ensures reliable, efficient fulfillment while driving continuous improvement, cost discipline, and a high-performance culture aligned with Wastebuilt’s operational and customer standards.

This is a senior, hands‑on leadership role suited for an experienced operations leader who thrives in a fast-paced, service-driven environment.

Key Responsibilities

Financial & Business Ownership

• Own full P&L accountability for the parts operation, including revenue, margin, expenses, and working capital.
• Enforce pricing and discount discipline in partnership with sales and operations.
• Develop, manage, and deliver annual operating plans and budget targets.
• Identify and execute cost-reduction and productivity improvement opportunities.

Customer Experience & Service Excellence

• Lead all aspects of customer support, including order fulfillment, responsiveness, issue resolution, and escalations.
• Ensure best-in-class quote‑to‑order execution, accuracy, and turnaround time.
• Build strong relationships with internal and external customers to drive satisfaction, loyalty, and growth.

Inventory & Supply Chain Management

• Own the inventory strategy, including stocking levels, replenishment, and reduction of slow‑moving or obsolete inventory.
• Ensure accurate and timely cycle counts and inventory controls.
• Leverage ERP and data insights to improve forecast accuracy and inventory turns.

Warehouse & Fulfillment Operations

• Oversee receiving, put‑away, picking, packing, shipping, and delivery performance.
• Ensure on‑time, accurate customer deliveries while maintaining operational efficiency.
• Maintain facility standards, layout, and workflow to support safety, productivity, and scalability.

Safety, Compliance & Asset Stewardship

• Serve as the safety leader for the parts operation, ensuring compliance with all safety policies, regulations, and training.
• Maintain a clean, organized, and audit-ready facility.
• Ensure responsible stewardship of inventory, equipment, and company assets.

People Leadership & Talent Development

• Hire, train, develop, and retain a high-performing parts team.
• Set clear expectations and provide ongoing coaching and performance feedback.
• Conduct performance reviews and manage corrective action when necessary.
• Foster a culture of accountability, teamwork, and continuous improvement.

Continuous Improvement

• Standardize processes and lead improvement initiatives across service, efficiency, accuracy, and cost performance.
• Participate in branch and regional initiatives and best‑practice sharing.

Qualifications

Required

• 5+ years of experience in parts, warehouse, or operations roles.
• 2+ years of people leadership or supervisory experience.
• Strong financial acumen, including P&L ownership and expense control.
• Deep knowledge of inventory management, cycle counting, and supply chain fundamentals.
• Proven ability to manage customer escalations and deliver service excellence.
• Experience using ERP and inventory management systems.
• Strong communication, coaching, and problem‑solving skills.

Preferred

• Experience leading operations in a service-driven or multi-functional environment.
• Lean, continuous improvement, or operational excellence background.

Why Join Wastebuilt?

• Leadership role with full operational ownership and impact.
• Opportunity to build and develop a high-performing team.
• Supportive culture focused on safety, accountability, and continuous improvement.
• Competitive compensation and comprehensive benefits package.

Equal Opportunity Employer

Wastebuilt is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, or veteran status.

Company Benefits:

• 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up
• Medical Plans
• Prescription (Rx) Insurance
• Health Savings Account (HSA)
• 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
• Vision Insurance
• Flexible Spending Accounts (FSAs)
• Health Care FSA
• Dependent Care FSA
• Company Paid Base Life Insurance
• Company Paid Accident, Death & Dismemberment Insurance
• Company Paid Business Travel Accident Insurance
• Company Paid Disability Insurance
• Short-Term Disability (STD) and Base Long-Term Disability (LTD)
• Insurance
• Employee Assistance Program (EAP)
• Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
• 401(K) Retirement Plan with 50% Company Match
• Voluntary Pet Insurance
• Vacation and Personal/Sick Time
• Paid Grandparent Leave
• Paid Bonding Leave
• Adoption Assistance
• Education Assistance (Tuition Reimbursement)

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry’s only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.

While we’re proud to be North America’s leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all.