Parts Manager

Nationwide Trailers; Dallas (TX); Híbrido; USD 60 000 - 90 000; Tempo integral

Resumo da oferta

Nationwide Trailers is seeking a Parts Manager to oversee inventory, pricing, and profitability for the parts department in a fast-paced retail/service setting. You will lead inventory accuracy, pricing discipline, and supplier relations to optimize margins and availability.

As the primary technical resource for parts staff, you will support service technicians, manage vendor relationships, and coordinate with sales and service teams to ensure smooth operations and revenue capture.

Qualificações

• Three or more years of experience in parts operations within trailer, RV, powersports, automotive, equipment, or similar retail environments.

Responsabilidades

• Own parts inventory levels, reorder points, vendor lead times, and stock mix to support retail and service demand.
• Track daily and monthly parts revenue and gross profit performance; protect margins through pricing discipline and cost entries.
• Support service technicians by sourcing correct parts and ensuring timely delivery to repair orders.
• Coordinate with GM/Sales and Operations Manager on goals, workload planning, and KPIs.

Conhecimentos

Parts operations

Vendor sourcing

Inventory management

Attention to detail

DMS platforms

Ferramentas

Parts lookup systems

Inventory tools

DMS platforms

Descrição da oferta de emprego

Job Type: Full-Time, Salaried

Reports To: General Manager or Sales and Operations Manager

Position Overview

The Parts Manager is responsible for the operational execution, inventory performance, and profitability of the parts department. This role owns the systems, processes, and structure required to support a high-volume retail and service operation with accuracy and urgency.

The Parts Manager is a functional expert who ensures the right parts are stocked, ordered, received, priced, and sold correctly. While this role does not directly manage people, it provides operational leadership and direction to the parts team and partners closely with the GM or Sales and Operations Manager to drive department results.

Operational Ownership

• Own parts inventory levels, reorder points, vendor lead times, and stock mix to support retail and service demand
• Manage all ordering, receiving, binning, labeling, pricing, and returns processes
• Maintain accurate inventory counts through weekly cycle counts and timely discrepancy resolution
• Monitor aging inventory, slow movers, and overstock and recommend purchasing adjustments or exit strategies
• Ensure all parts are properly tagged, shelved, accessible, and organized to company standards

Financial Performance

• Track daily and monthly parts revenue and gross profit performance
• Protect margins through pricing discipline, accurate cost entry, and controlled discounting
• Identify opportunities to grow revenue through assortment optimization, seasonal programs, and vendor initiatives
• Support inventory turns and shrink reduction through disciplined processes

Customer and Service Support

• Serve as the highest-level technical resource for parts counter staff
• Support service technicians by sourcing correct parts, verifying fitment, and ensuring timely delivery to repair orders
• Resolve escalated customer issues and complex special orders
• Ensure parts availability supports service throughput and customer satisfaction

Cross-Department Collaboration

• Partner with the GM or Sales and Operations Manager on department goals, workload planning, and KPIs
• Provide operational direction to Parts Specialists and Inventory or Receiving team members
• Coordinate closely with service and sales teams to ensure smooth handoffs and revenue capture
• Ensure the parts department remains clean, safe, and customer-presentable

Qualifications

• Three or more years of experience in parts operations within trailer, RV, powersports, automotive, equipment, or similar retail environments
• Experience managing large, active inventories with 3,000 or more SKUs preferred
• Strong vendor sourcing knowledge and purchasing discipline
• Proven ability to maintain gross profit and reduce shrink
• High attention to detail with strong organizational discipline
• Comfortable using parts lookup systems, inventory tools, and DMS platforms
• Ability to work in a fast-paced environment with competing priorities

Why Work at Nationwide Trailers

Nationwide Trailers is a fast-growing, family-owned company built on straightforward values. We do right by the customer, support our teammates, and focus on building something we are proud of. Our stores rely on strong functional leaders who take ownership of their area and are trusted to run it the right way.

Pay Structure

Salaried position with participation in a monthly performance bonus tied to parts department revenue, gross profit, and execution.