Parts Manager

W3Global; Brighton (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

W3Global is seeking an experienced Parts Manager in Brighton, Colorado, to lead the Parts Department on-site. This hands-on role entails managing daily operations, inventory, purchasing, and supplier relationships to drive profitability and customer satisfaction.

The ideal candidate brings 7+ years of parts experience, strong leadership, and a track record of improving efficiency and service levels. On-site, full-time employment with comprehensive benefits and growth opportunities are offered.

Qualifications

• 7+ years of parts experience including inventory control, purchasing, and customer service.
• Experience leading employees and managing daily priorities.
• Strong knowledge of inventory management, purchasing, and margin management.
• Proficiency with Microsoft Office and ERP systems.
• Valid driver's license.

Responsibilities

• Oversee the Parts Department's financial performance including sales, gross profit, and inventory investment.
• Maintain inventory accuracy and ensure appropriate stocking levels; monitor cycles and backorders.
• Lead supplier performance, purchasing, and pricing to optimize costs and delivery.
• Develop staff through coaching, hiring, onboarding, and performance management.
• Collaborate with Service, Sales, Procurement, and other branches to align goals.

Skills

Leadership

Inventory management

Purchasing

Customer service

Communication

Problem-solving

ERP systems

Microsoft Office

Driving license

Education

High school diploma

Tools

ERP / business-management systems

Mobile technology

Job description

Location: Brighton, Colorado
Employment Type: Full-Time | On-Site

Position Overview

Our Client is seeking an experienced Parts Manager to lead and manage its Parts Department in Brighton, Colorado.
This is a hands-on leadership position responsible for overseeing daily parts operations, inventory management, purchasing, customer service, supplier relationships, team development, and departmental financial performance.
The ideal candidate will have strong parts operations experience, proven leadership capabilities, and the ability to improve inventory accuracy, sales, profitability, operational efficiency, and customer satisfaction.

Key Responsibilities

Department Management & Financial Performance

• Manage the operational and financial performance of the Parts Department, including sales, gross profit, expenses, inventory investment, turnover, freight costs, pricing, and obsolete inventory.
• Develop and monitor departmental goals, budgets, and performance metrics.
• Analyze financial and operational reports to identify improvement opportunities.
• Ensure accurate execution of purchasing, receiving, inventory, sales orders, shipments, and transfers.

Inventory & Parts Operations

• Maintain effective inventory control practices to ensure parts availability, accuracy, and appropriate stocking levels.
• Monitor demand, cycle counts, physical inventories, backorders, and slow-moving or obsolete stock.
• Oversee purchasing and supplier performance to maintain competitive costs and timely delivery.
• Maintain safe, organized, and efficient parts counter, stockroom, and warehouse operations.
• Establish standard operating procedures and implement continuous-improvement initiatives.

Customer Service & Sales

• Build and maintain strong customer relationships through responsive and professional communication.
• Ensure accurate parts information, pricing, quotations, availability, and order updates.
• Resolve escalated customer concerns, order discrepancies, and delivery issues.
• Identify opportunities to increase parts sales, aftermarket revenue, and customer retention.

Team Leadership & Development

• Lead, coach, train, and develop Parts Department employees.
• Participate in hiring, onboarding, employee development, and performance management.
• Establish performance expectations around productivity, accuracy, customer service, safety, and accountability.
• Promote teamwork, employee engagement, and continuous improvement.

Cross-Functional Collaboration

• Collaborate with Service, Sales, Procurement, Accounting, field personnel, and branch leadership.
• Maintain productive relationships with manufacturers and suppliers regarding pricing, availability, delivery, and training.
• Participate in business planning and operational improvement initiatives.

Required Qualifications

• High school diploma or equivalent.
• 7+ years of parts experience, including inventory control, purchasing, customer service, and parts operations.
• Experience leading employees and managing daily operational priorities.
• Experience managing customer, supplier, or manufacturer relationships.
• Strong knowledge of inventory management, purchasing, warehouse operations, order fulfillment, pricing, and margin management.
• Strong understanding of departmental financial and operational performance.
• Ability to analyze reports and make sound business decisions.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office, ERP/business-management systems, and mobile technology.
• Valid driver's license and ability to meet applicable driving requirements.

Preferred Qualifications

• Parts experience in heavy equipment, construction, aggregate, mining, industrial equipment, trucking, automotive, or a related industry.
• Experience with equipment manufacturers and dealer/distributor parts programs.
• Knowledge of cycle counting, physical inventory, 5S, standard work, and continuous-improvement practices.
• Bilingual English and Spanish proficiency.

Work Environment

• Full-time, on-site position in Brighton, Colorado.
• Work environment may include equipment movement, material handling, dust, temperature variations, and moderate noise.
• Appropriate PPE is required when applicable.
• Occasional lifting or moving of objects weighing up to 50 pounds may be required.

Compensation & Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Life insurance, including AD&D.
• Short-term and long-term disability insurance.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Health and wellness programs.
• Paid continuing education and career development opportunities.
• Opportunities for career advancement.

Ideal Candidate Profile

An experienced Parts Manager with at least seven years of parts operations experience, strong inventory and purchasing knowledge, proven team leadership skills, and the business acumen to manage departmental sales, profitability, and operational performance. Heavy equipment or industrial equipment industry experience is highly preferred.