Parts & Inventory Manager - Sales & Service Leader

gpac LLC.; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

gpac LLC. partners with a well-established multi-location equipment dealership to recruit a Parts Manager in Houston. You will oversee parts and inventory, drive sales, and mentor counter staff to deliver excellent customer service.

Responsibilities include managing margins and supplier relationships, marketing the department, handling inquiries and emergencies, and ensuring a safe, organized workplace. Strong leadership and communication are essential.

Qualifications

• 3 or more years of work experience in parts and operations.
• Ability to effectively lead and manage people.
• Strong verbal and written communication skills.
• Ability to resolve employee and customer conflicts.
• Demonstrated ability to operate in a fast-paced environment.
• Proven client service and relationship-building skills.

Responsibilities

• Oversee parts and inventory to meet financial goals and store initiatives.
• Develop and maintain relationships with manufacturer partners.
• Know the SSA customer base and product range to drive revenue.
• Ensure parts counter staff facilitate the point-of-sale process with high service levels.
• Handle customer inquiries and resolve issues promptly.
• Market and merchandise the parts department to maximize revenue.
• Ensure a safe work environment and enforce safety policies and procedures.
• Oversee administrative work including work orders, parts ordering and returns, and training of staff.

Skills

Leadership

Time management

Communication

Conflict resolution

Sales/customer service

Inventory management

Job description

gpac LLC. partners with a well-established multi-location equipment dealership to recruit a Parts Manager in Houston. You will oversee parts and inventory, drive sales, and mentor counter staff to deliver excellent customer service.

Responsibilities include managing margins and supplier relationships, marketing the department, handling inquiries and emergencies, and ensuring a safe, organized workplace. Strong leadership and communication are essential.