Parts & Inventory Administrator — Fast-Paced, Customer-Focused

Hale Trailer Brake & Whee; Fiberloid (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Vision benefits

Dental benefits

Paid vacation

401k matching

Job summary

Hale Trailer Brake & Wheel, Inc is seeking a Parts Department Admin in Springfield, MA. The role focuses on processing orders, managing vendor and product records, and supporting sales with accurate pricing and documentation.

Ideal candidates have 2+ years of verifiable work history, strong organization, and good communication skills. The position involves collaboration with multiple teams, inventory reporting, and adherence to safety policies.

Qualifications

• 2+ years of continuous verifiable employment.
• Experience in inventory administration, controls, and processes.
• Experience in customer service.
• Ability to communicate clearly in writing and speech.

Responsibilities

• Prepare and process purchase orders from procurement through vendor invoice processing.
• Assist with vendor returns and warranty issues.
• Maintain customer, vendor, and product files including pricing to support sales efforts.
• Maintain organized records and files related to parts ordering and product documentation.
• Run required reports to help maintain parts inventory, sales data, and customer back order tracking.
• Open, enter and close work orders for parts transactions.
• Provide assistance with credit card and cash transactions.
• Develop product knowledge through involvement in Company and vendor sponsored training programs.
• Assist with research to provide support to solve customer problems.
• Interface with corporate accounting and administration, as well as other branch locations as needed.
• Perform other tasks as assigned by management.
• Adherence to Company safety program.

Skills

Communication skills

Organizational skills

Computer skills

Customer service

Team collaboration

Job description

Hale Trailer Brake & Wheel, Inc is seeking a Parts Department Admin in Springfield, MA. The role focuses on processing orders, managing vendor and product records, and supporting sales with accurate pricing and documentation.

Ideal candidates have 2+ years of verifiable work history, strong organization, and good communication skills. The position involves collaboration with multiple teams, inventory reporting, and adherence to safety policies.