Parts Inside Sales Associate

Hunter Truck; Scranton (Lackawanna County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Paid Holidays

Career advancement

Job summary

Hunter Truck in Scranton, PA is hiring a Parts Inside Sales Associate to drive parts sales with assigned accounts and grow the customer base. You will handle inquiries, coordinate orders, and ensure timely delivery.

The role requires strong communication, 5+ years in parts/sales, and a valid license. Training and team support are provided as part of a collaborative, safety-focused environment.

Qualifications

• Bachelor's degree preferred but not required
• Five years of related experience and/or training or equivalent
• Basic computer knowledge required
• ASE Certifications preferred
• Medium/Heavy Truck Parts Specialist Certification preferred
• Valid Driver's License required

Responsibilities

• Solicit parts business from assigned accounts and prospect new customers by phone and in person
• Assist customers at the front parts counter with inquiries and orders
• Communicate parts orders to Inventory Control and confirm stock vs. emergency status
• Confirm delivery dates for non-stock items before ordering
• Coordinate delivery and shipping with Warehouse Coordinator
• Maintain accurate customer records and perform quarterly inventory counts
• Support Outside Sales and provide backup when needed
• Attend training seminars and meetings and uphold health and safety policies

Skills

Customer service

Phone sales

Account management

Inventory coordination

Communication

Education

Bachelor's degree preferred

High school diploma acceptable

ASE Certifications

Medium/Heavy Truck Parts Certification

Job description

NOW HIRING: Parts Inside Sales Associate

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

• Location : Scranton, PA
• Position Type : Full-Time
• Schedule : Monday through Friday, 8:00am to 4:30pm
• Address : 2900 Stafford Avenue, Scranton, PA 18505

What You'll Do

• Solicit parts business from assigned accounts and prospect new customers through phone and personal contact
• Receive incoming parts calls and assist customers at the front parts counter
• Communicate parts orders to Inventory Control and confirm stock vs. emergency status based on customer needs
• Confirm acceptable delivery dates for non-stock items before ordering
• Obtain Parts Manager approval for special pricing requests
• Coordinate delivery and shipping instructions with the Warehouse Coordinator
• Follow up on orders to ensure customer satisfaction and proper fulfillment
• Coordinate sales efforts with Outside Sales Associates and travel as needed to provide backup support
• Update and maintain accurate customer records
• Perform quarterly cycle counts of assigned inventory areas
• Attend required training seminars and meetings
• Act as a public relations liaison for the dealership
• Maintain a professional appearance and work collaboratively in a team environment
• Adhere to all health and safety policies to support Hunter's culture of a safe work environment

What You Bring

• Education & Experience: Bachelor's degree preferred but not required; five years of related experience and/or training, or equivalent combination of education and experience required. Basic computer knowledge required .
• ASE Certifications preferred
• Medium/Heavy Truck Parts Specialist Certification preferred
• Valid Driver's License required; must meet company insurability standards
• Physical Requirements: Regular walking and frequent standing; occasional sitting, stooping, kneeling, crouching, or crawling. Frequently lift and/or move up to 25 lbs and occasionally lift and/or move up to 100 lbs.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, Flexible Spending Accounts (FSA), and a variety of optional supplemental benefits
• 401(k) with company match because your future matters
• Competitive paid time off and paid holidays to support work-life balance
• Company-paid training, mentorship, and career advancement opportunities to help you grow professionally
• A supportive, team-first culture where your contributions are recognized and valued
• Stability you can count on with a family-owned company trusted since 1938
• Employee assistance programs and wellness resources designed to support you both on and off the job

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.