Parts Department Front Desk Specialist

The CAR Group (Norm Reeves Dealerships); San Diego (CA); Sur place; USD 21 593 - 30 754; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, and Complimentary Life Insurance

401k Matching and FSA

Tuition Reimbursement

Paid Time Off (accrues)

Supplemental Insurance (Hospital, Accident, Critical Illness)

Discounts on Vehicles, Services, and Parts

Résumé du poste

The CAR Group (Norm Reeves Dealerships) is seeking a friendly and organized Parts Receptionist in San Diego, CA. This full-time position involves answering calls, providing excellent customer service, and supporting the Parts Department's operations.

Ideal candidates will have strong communication skills and a positive attitude. The role includes handling customer inquiries, data entry, and various administrative tasks. Benefits include medical, dental, vision, and tuition reimbursement.

Qualifications

• Previous receptionist, customer service, administrative, or dealership experience is a plus.
• Strong communication and interpersonal skills.
• Professional phone etiquette.
• Basic computer skills and ability to learn dealership software.
• Strong organizational skills and attention to detail.
• Positive attitude and willingness to learn.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Answer and direct incoming phone calls for the Parts Department.
• Assist with overflow calls and ensure customer inquiries are handled promptly.
• Follow up with customers regarding parts orders, arrivals, and status updates.
• Support the Parts Department with administrative tasks, filing, and data entry.
• Communicate effectively with customers, technicians, and dealership staff.

Connaissances

Customer service

Communication skills

Organizational skills

Multitasking

Description du poste

The CAR Group (Norm Reeves Dealerships) is seeking a friendly and organized Parts Receptionist in San Diego, CA. This full-time position involves answering calls, providing excellent customer service, and supporting the Parts Department's operations.

Ideal candidates will have strong communication skills and a positive attitude. The role includes handling customer inquiries, data entry, and various administrative tasks. Benefits include medical, dental, vision, and tuition reimbursement.