Parts Delivery Pro | Bilingual Customer Service

O'Reilly Auto Parts; Marinette (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Paid Time Off

Job summary

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles, deliver parts to customers, and manage COD collections and customer returns. Bilingual candidates are encouraged to apply, enhancing communication with diverse customers.

Responsibilities include safe driving, device usage for deliveries, vehicle inspections, and securing all equipment and funds. You may assist cashiers and merchandising as needed, with growth opportunities within a stable company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, and update vehicle mileage.
• Keep vehicles clean and perform daily vehicle inspections.
• Secure monies, keys, fuel cards, devices, and deliveries at all times.
• Pick up customer returns and fill out driver return slip.
• Communicate problems or special needs from customers to store management.
• Report vehicle maintenance needs or damage to the store manager.
• Ensure fuel is topped and the vehicle is secure at end of day.
• Clock in/out according to policy.
• Assist customers as needed and help with merchandising when business requires.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Driving record compliance

Driver's license

Job description

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles, deliver parts to customers, and manage COD collections and customer returns. Bilingual candidates are encouraged to apply, enhancing communication with diverse customers.

Responsibilities include safe driving, device usage for deliveries, vehicle inspections, and securing all equipment and funds. You may assist cashiers and merchandising as needed, with growth opportunities within a stable company.