Parts Delivery Specialist – Bilingual Customer Service

O'Reilly Auto Parts; Palatine (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with employer contributions

Medical, dental, and vision insurance

Flexible Spending Account (FSA)

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is hiring a Delivery Specialist to operate store vehicles and deliver parts to professional customers, including handling COD deliveries and returns. The role emphasizes safety, proper documentation, and customer service in a dynamic store environment.

The position supports bilingual candidates and offers a comprehensive compensation package with benefits and growth opportunities within the company.

Qualifications

• Strong interpersonal communication skills.
• Ability to quickly match alphanumeric sequences.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet company driving eligibility requirements.

Responsibilities

• Deliver parts and products to customers safely using company vehicles.
• Process deliveries and customer signatures using handheld devices; track mileage and inspections.
• Keep delivery vehicles clean and maintained; perform daily inspections.
• Secure vehicles, keys, fuel cards, devices, and money collected at all times.
• Handle customer returns and assist with core returns as needed.
• Assist customers at times as a cashier or in merchandising tasks.

Skills

Interpersonal communication

Alphanumeric matching

Adaptability

Valid driver's license

Job description

O'Reilly Auto Parts is hiring a Delivery Specialist to operate store vehicles and deliver parts to professional customers, including handling COD deliveries and returns. The role emphasizes safety, proper documentation, and customer service in a dynamic store environment.

The position supports bilingual candidates and offers a comprehensive compensation package with benefits and growth opportunities within the company.