Parts Delivery Driver & Customer Service Pro

RWC Group; Anchorage (AK); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Health and wellness

Discounts on products and services

Job summary

RWC Group in Anchorage, Alaska, is a family-owned business committed to growing our team through paid training and mentorship. We value commitment, compassion, hard work, and a unified vision, aiming for each member's success.

In this delivery and customer-service role, you will safely deliver parts, stage orders, educate customers, and establish long-lasting relationships while assisting in warehouse tasks and credit account collection as needed.

Qualifications

• 1-2 years of prior driving experience.
• Previous experience in a customer service role preferred
• Valid driver’s license and a clean abstract required
• Excellent written and oral communication skills and eager to improve
• Strong organizational skills as they relate to workload, time management and setting priorities
• Able to lift up to 50 lbs
• Ability to work both independently and as a part of a team

Responsibilities

• Safely and expertly deliver parts to customers as needed.
• Select and stage parts for customer orders.
• Craft "wow" moments for clientele by going above and beyond their expectations to ensure their utmost happiness.
• Pick up customer returns in a timely and proficient manner.
• Communicate with and educate customers on our products.
• Build rapport with customers to ensure repeat business.
• Perform daily collection of credit accounts.
• Assist in warehouse duties, stocking shelves and keeping a clean environment.

Skills

Customer service

Communication

Time management

Organization

Teamwork

Safety awareness

Tools

GPS Navigation

Job description

RWC Group in Anchorage, Alaska, is a family-owned business committed to growing our team through paid training and mentorship. We value commitment, compassion, hard work, and a unified vision, aiming for each member's success.

In this delivery and customer-service role, you will safely deliver parts, stage orders, educate customers, and establish long-lasting relationships while assisting in warehouse tasks and credit account collection as needed.