Parts Delivery & Customer Relations Specialist

Advance Auto Parts; Decatur (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts in Decatur, GA is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers. You will build relationships with MainStreet and National Pro customers and contribute to sales through upselling.

The role requires safe driving, strong communication, and the ability to use the delivery board system. Candidates should have a high school diploma or equivalent and a valid driver's license; occasional lifting up to 100 pounds may be required.

Qualifications

• Safe driving and navigation ability
• Ability to use delivery board system
• Friendly and persuasive communication
• Sales aptitude and customer service orientation
• Ability to identify customer needs and recommend solutions

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Navigation

Customer service orientation

Sales aptitude

Persuasive communication

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Decatur, GA is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers. You will build relationships with MainStreet and National Pro customers and contribute to sales through upselling.

The role requires safe driving, strong communication, and the ability to use the delivery board system. Candidates should have a high school diploma or equivalent and a valid driver's license; occasional lifting up to 100 pounds may be required.