Parts Delivery & Customer Care Specialist

Advance Auto Parts; Raytown (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Advance Auto Parts in Missouri requires a delivery driver to pick, stage and safely deliver parts to pro customers, pick up returns, and promote sales and loyalty programs. Daily credit collection and relationship-building with Major Pro customers are essential parts of the role.

Ideal candidates will have a high school diploma or equivalent, a valid driver’s license, and a willingness to upsell and assist customers while maintaining store standards and stock accuracy.

Qualifications

• High school diploma or equivalent required.
• Must have a valid driver’s license with acceptable driving record.
• Automotive parts experience preferred.
• Read and interpret safety rules, catalogs and manuals.
• Ability to work days, evenings and weekends.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build relationships with MainStreet and National Pro customers and provide CPP insights.
• Assist in upselling and cross-selling to increase transaction value.
• Maintain store cleanliness and stock levels.
• Engage with walk-in customers to understand needs and recommend parts or services.

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Missouri requires a delivery driver to pick, stage and safely deliver parts to pro customers, pick up returns, and promote sales and loyalty programs. Daily credit collection and relationship-building with Major Pro customers are essential parts of the role.

Ideal candidates will have a high school diploma or equivalent, a valid driver’s license, and a willingness to upsell and assist customers while maintaining store standards and stock accuracy.