Parts Counterperson Specialist

Luthermazda; Fargo (ND); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive retailer is seeking a Parts Counterperson Specialist to support parts sales across its dealerships. This role involves managing the sales process, customer communication, and inventory management. Ideal candidates will possess strong organizational skills and a high school diploma, with experience in auto parts sales preferred.

Benefits

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Health and Wellness

Employee Discounts

Pet Insurance

Qualifications

• Experience with auto parts sales preferred.
• Ability to calculate figures and amounts.
• Able to work in a fast-paced environment.

Responsibilities

• Oversee the parts sales process from start to finish.
• Assist with pulling, shipping, and restocking parts.
• Communicate with customers on parts status.

Skills

Organizational skills

Time management skills

Customer service

Education

High School Diploma or equivalent

Job description

Parts Counterperson Specialist

Luther is currently seeking a Parts Counterperson Specialist to assist in our Parts area across all dealerships. This is an excellent opportunity for someone looking to workwith our corporate team and gain exposure to all manufacturers. Candidates must be willing to travel from location to location and be comfortable with a changing schedule based on dealership needs.

Responsibilities

• Oversee the parts sales process from start to finish.
• Assist warehouse when needed. Pulling parts, shipping parts, parts delivery, restocking parts
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock.
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Will perform any duties asked of by your Supervisor.

Qualifications

• Have a High School Diploma or equivalent
• Have experience with auto parts sales (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

What We Offer

• Medical, Dental & Vision
• 401k with Match
• Paid Vacation
• Growth Opportunities
• Paid Training
• Family Owned and Operated
• Health and Wellness
• Accident & Critical Illness
• HSA/Flexible Spending
• Pet Insurance
• Employee Discounts

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.