Parts Counterperson Specialist

Lutherfamilyford; Fargo (ND); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Parts Counterperson Specialist to join their dynamic team. This role offers the chance to work closely with the corporate team and gain valuable exposure across various dealerships. The ideal candidate will manage the parts sales process, assist in warehouse operations, and ensure excellent customer service. With opportunities for growth and a supportive environment, this position is perfect for those looking to advance their careers in the automotive sector. Join a family-owned business that values its employees and offers comprehensive benefits, including medical, dental, and vision coverage, along with paid training and vacation.

Benefits

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

Qualifications

• Experience in auto parts sales is preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status and provide high-level service.

Skills

Auto Parts Sales

Organizational Skills

Time Management

Customer Communication

Education

High School Diploma

Job description

Parts Counterperson Specialist

Luther is currently seeking a Parts Counterperson Specialist to assist in our Parts area across all dealerships. This is an excellent opportunity for someone looking to work with our corporate team and gain exposure to all manufacturers. Candidates must be willing to travel from location to location and be comfortable with a changing schedule based on dealership needs.

Responsibilities

• Oversee the parts sales process from start to finish.
• Assist warehouse when needed: pulling parts, shipping parts, parts delivery, restocking parts.
• Communicate with customers on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit an emergency order if necessary.
• Ensure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Perform any duties as asked by your Supervisor.

Qualifications

• High School Diploma or equivalent.
• Experience with auto parts sales (preferred).
• Able to work in a fast-paced work environment.
• Strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

What We Offer

• Medical, Dental & Vision.
• 401k with Match.
• Paid Vacation.
• Growth Opportunities.
• Paid Training.
• Family Owned and Operated.
• Health and Wellness.
• Accident & Critical Illness.
• HSA/Flexible Spending.
• Pet Insurance.
• Employee Discounts.

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.