Parts Counterperson- Ron Craft Chevrolet Cadillac

Sonic Automotive, Inc.; Baytown (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k plan with company match

Paid Time Off accrual

Employee discounts on purchasing andLe

Employee discounts on purchasing andLe

Closed for Thanksgiving day and

Job summary

Ron Craft Chevrolet Cadillac, part of Sonic Automotive, in Baytown, TX, is seeking a Parts Counterperson to assist customers at the parts counter, process orders, and ensure smooth parts flow for service technicians.

You will maintain inventory levels, work with vendors, and stay informed about automotive parts and advancements to help customers choose the right components. The role is full-time with weekend rotation and employee benefits.

Qualifications

• 1+ years of experience in automotive dealership parts department.
• Strong customer service skills and ability to build rapport.
• Knowledge of automotive parts and applications.
• Familiarity with inventory management systems and basic computer skills.
• Detail-oriented with excellent organizational abilities.
• Authorized to work in the USA; willing to undergo pre-employment checks.

Responsibilities

• Provide outstanding customer service at the parts counter and assist customers with inquiries and expert advice on parts selection.
• Handle phone inquiries and provide information on parts availability, pricing, and compatibility.
• Efficiently and accurately process parts orders, ensuring timely delivery to customers and service technicians.
• Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.
• Monitor and maintain adequate levels of inventory to meet customer demand.
• Utilize knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance.
• Stay informed about new products and advancements in automotive parts to provide up-to-date information.
• Handle cash and process payments accurately, providing customers with receipts for transactions.
• Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders.
• Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders.

Skills

Customer service

Automotive knowledge

Inventory management

Vendor coordination

Attention to detail

Tools

Inventory software

Basic computer skills

Job description

Parts Counterperson- Ron Craft Chevrolet Cadillac in Baytown, TX at Sonic Automotive

Location: 4114 Interstate 10
Baytown, TX 77521

Job Type: Sales

Experience: Associate

About

At Ron Craft Chevrolet,a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide...

It's time to make the most important move of your career.
From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Job Description

Summary:

The Parts Counterperson provided exceptional service at the parts counter, assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to our service technicians. Your role will involve maintaining optimal inventory levels, collaborating with vendors, and staying informed about the latest automotive advancements.

Duties and Responsibilities:

• Provide outstanding customer service by assisting customers at the parts counter, addressing inquiries, and offering expert advice on parts selection.
• Handle phone inquiries and provide information on parts availability, pricing, and compatibility.
• Efficiently and accurately process parts orders, ensuring timely delivery to customers and service technicians.
• Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.
• Monitor and maintain adequate levels of inventory to meet customer demand.
• Conduct regular stock checks, reconcile discrepancies, and update inventory records in the dealership's system.
• Utilize technical knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance.
• Stay informed about new products and advancements in automotive parts to provide up-to-date information.
• Handle cash and process payments accurately, providing customers with receipts for transactions.
• Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders.

Qualifications:

• 1+ years of experience in automotive dealership parts department.
• Strong customer service skills with the ability to build rapport and provide excellent assistance.
• Knowledge of automotive parts and their applications.
• Familiarity with inventory management systems and basic computer skills.
• Detail-oriented with excellent organizational and multitasking abilities.
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Schedule:

• Full-time
• Monday through Friday from 8am - 6pm
• Saturday rotation from 7am-4pm
• Weekend availability required
• 401k plan with company match
• Paid Time Off accrual
• Sundays off
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company