Parts Counterperson

Kayser, Inc.; Wisconsin; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Generous PTO

Paid Holidays

401k + Match

Opportunities for Advancement

Job summary

Kayser, Inc. is seeking a Parts Counterperson in Wisconsin to oversee the entire parts sales process while ensuring exceptional customer service. The ideal candidate will have strong interpersonal and time management skills, with a high school diploma and prior auto parts sales experience preferred.

This position offers health, dental, and vision insurance, generous PTO, and opportunities for career advancement.

Qualifications

• Prior auto parts sales experience is preferred.
• Eager to improve in a dynamic work environment.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate effectively with staff and customers.
• Answer phone calls and provide price quotes to customers.
• Pull/fill orders from stock and maintain stock accuracy.
• Notify parts manager of out-of-stock parts.

Skills

Interpersonal skills

Time management skills

Ability to read/interpret safety documents

Mathematical calculations

Education

High School Diploma or equivalent

Job description

Job Summary

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Health, Dental, and Vision Insurance
• Generous PTO
• Paid Holidays
• 401k + Match
• Opportunities for Advancement
• And more!

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

About Us

Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has since grown tosell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, Isuzu Trucks, Ford and Lincoln brands in seven locations:Sauk Prairie, Pulaski, Oconto Falls, Watertown and Madison. We've been doing business in Wisconsin for over 95 years because people trust us. Come experience it for yourself.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.