Parts Counterperson

Kayser Ford Sauk City; Janesville, Northern (WI, KY); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Generous PTO

Paid Holidays

401k + Match

Opportunities for Advancement

Monthly Bonus

And much more!

Job summary

Kayser Ford Sauk City is seeking a Parts Counterperson to assist our team and deliver exceptional customer experiences in a fast-paced, professional dealership environment.

The successful candidate will handle the parts sales process, communicate with customers and staff, look up parts in the catalog, and provide accurate pricing and quotes while ensuring proper billing on service orders. A valid driver’s license is required.

Qualifications

• High School Diploma or equivalent; auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Valid driver’s license with clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Skills

Interpersonal skills

Time management

Reading safety docs

Numerical calculations

Education

High School Diploma or equivalent

Job description

Job Summary

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Health, Dental, and Vision Insurance
• Generous PTO
• Paid Holidays
• 401k + Match
• Opportunities for Advancement
• Monthly Bonus
• And much more!

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

About Us:

Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has since grown tosell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, Isuzu Trucks, Ford and Lincoln brands in seven locations:Sauk Prairie, Pulaski, Oconto Falls, Watertown and Madison. We've been doing business in Wisconsin for over 95 years because people trust us. Come experience it for yourself.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.