Parts Counterperson

Inland Group; Tolleson (AZ); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

401k with employer matching program

Flexible Savings Account

Health Savings Account

Long Term and Short Term Disability

Life Insurance and Accidental Death &D

Paid Time Off

On-going training opportunities

Job summary

Inland Kenworth in Tolleson, AZ is hiring for a Parts Counterperson to assist customers and technicians in obtaining required parts and supplies while driving monthly sales targets.

You will promote parts, provide excellent service, and stay current on new products through continuous learning, ensuring accurate invoicing and inventory accuracy at the Tolleson location.

Qualifications

• High school diploma or GED required.
• Post-secondary diploma or trade certification preferred.
• 4+ years related experience in truck parts sales.
• Must have valid Driver’s License.
• Forklift Certification or ability to attain certification.

Responsibilities

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or technicians
• Prepare parts invoices and credit notes for all counter sales and issues parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Attention to detail

Professionalism

Customer service

Education

High School Diploma or GED

Post-secondary diploma or trade certification

Job description

Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Kenworth and go ALL IN on a career that has it all.

This position is located at our parts retail location in Tolleson, AZ.

THE OPPORTUNITY

As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales.

YOUR RESPONSIBILITIES

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or technicians
• Prepare parts invoices and credit notes for all counter sales and issues parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

WHAT WE LOOK FOR

• High school diploma or general education degree (GED)
• Post-secondary diploma or trade certification preferred
• 4+ years related experience in truck parts sales
• Prior parts counter sales experience or parts/warehousing knowledge
• Ability to communicate effectively both verbally and in writing
• Great interpersonal skills with the demonstrated ability to work with others
• Ability to self-manage time and set priorities while handling multiple responsibilities
• Good organizational skills with strong attention to detail
• Strong business ethics with a professional approach at all times
• Must have valid Driver’s License
• Forklift Certification or ability to attain certification

US BENEFITS PACKAGE

Our employees receive a generous benefits package including:

• 401k with employer matching program
• Flexible Savings Account
• Health Savings Account (available with some medical plans)
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities

Keywords: truck parts, parts counter, parts sales, heavy truck parts parts , journeyperson, parts warehouse,