Parts Counterperson

Saint Charles Automotive Group; Saint Peters (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive group is seeking a Parts Advisor to enhance customer experience and oversee the parts sales process. The ideal candidate will have strong interpersonal skills, the ability to manage time effectively, and a high school diploma or equivalent. Responsibilities include interacting with customers, managing orders, and ensuring stock accuracy. This role offers opportunities for growth in a fast-paced environment.

Benefits

401(k)

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Qualifications

• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate effectively with staff and customers.
• Notify parts manager of out-of-stock parts.

Skills

Interpersonal skills

Time management

Communication

Education

High School Diploma or equivalent

Job description

We are looking for a Parts Advisor to help support our team and provide customers with exceptional experiences.

The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtain credit authorization
• Ability to lift 50+ lbs and capable of learning forklift/pallet jack operation

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.