Parts Counterperson

Cronin Kia; Harrison (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Above average compensation

Health/Dental/Vision

Paid Vacation

401K plus

Career growth opportunity

Community Outreach Events

Job summary

Cronin Kia in Harrison, OH is seeking a Parts Sales Specialist to manage the full parts sales cycle, communicate with customers, and coordinate with staff to ensure accurate parts and pricing. The role emphasizes attentive service, fast-paced execution, and precise stock management.

You will read catalogs, quote prices, handle payments, and arrange daily shipments or pickups, contributing to a strong customer experience and operational efficiency.

Qualifications

• High School Diploma or equivalent.
• Experience with auto parts sales preferred.
• Able to work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts and percentages.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure correct parts and pricing.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks to ensure stock accuracy.
• Notify parts manager of out-of-stock parts or materials needing attention.
• Locate out-of-stock parts from outside sources and submit emergency orders.
• Ensure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Skills

Reading and interpreting documents

Organizational skills

Time management

Customer communication

Fast-paced environment

Education

High School Diploma

Tools

Auto parts catalog

Job description

Cronin Kia is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks.

What We Offer:

• Career growth opportunity
• Above average compensation
• Health/Dental/Vision
• Paid Vacation
• 401K plus
• Community Outreach Events

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintains weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• Have a High School Diploma or equivalent
• Have experience with auto parts sales (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.