PARTS COUNTERPERSON

Champion Dodge; Downey (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Champion Dodge in Downey, CA seeks an experienced Parts Counter Sales specialist to provide and sell vehicle parts and accessories to customers over the counter and by phone, delivering exceptional service.

You will manage wholesale accounts, build relationships with dealers and repair shops, and oversee the sales process from order to fulfillment, ensuring accurate inventory and timely delivery.

Qualifications

• Prior automotive dealership parts experience required, with at least 1 year in Parts Counter Sales or Wholesale.
• Must be a team player and provide excellent customer service.
• Able to multi-task in a fast-paced environment with strong organizational skills.
• Must have and maintain a valid driver's license with acceptable driving record.
• Detail-oriented with inventory and fulfillment accuracy.

Responsibilities

• Provide and sell vehicle parts and accessories over the counter and by phone, delivering exceptional service.
• Manage wholesale accounts by taking orders and ensuring timely, accurate fulfillment for dealerships and repair shops.
• Build and maintain strong relationships with wholesale customers.
• Process orders and recommend related repair items.
• Pull and fill orders from stock, verify accuracy and inventory levels.
• Oversee the sales process from start to finish for a seamless customer experience.
• Pull and organize parts daily for service department repair orders to support workflow.

Skills

Customer service

Team player

Multi-tasking

Detail oriented

Driving license

Job description

Responsibilities

• Provide and sell vehicle parts and accessories to customers over the counter and over the phone while delivering exceptional customer service.
• Manage wholesale accounts by taking orders and ensuring timely and accurate fulfillment for dealerships and repair shops.
• Build and maintain strong relationships with wholesale customers.
• Process customer orders and recommend additional related repair items.
• Pull and fill orders from stock, verifying accuracy and inventory levels.
• Oversee the parts sales process from start to finish, ensuring a seamless customer experience.
• Pull and organize parts daily for service department repair orders, supporting efficient workflow and reduced downtime.

Qualifications

• Prior automotive dealership parts experience is required, with at least 1 year of experience as a Parts Counter Sales, or in Wholesale.
• Must be a team player.
• Provide excellent customer service.
• Able to multi-task in a fast-paced work environment.
• Must be detail oriented with strong organizational skills.
• Must have and maintain a valid driver's license with an acceptable driving record.