Parts Counterperson

Walker Automotive; Alexandria (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k

Paid Training

5 Paid Holidays per year

Job summary

A local automotive dealership is seeking a Parts Counterperson to provide exceptional customer service and manage part sales efficiently. Responsibilities include greeting customers, ensuring accurate billing, and fulfilling order requests while maintaining a neat workspace. The ideal candidate will have excellent customer service skills, a positive attitude, and a valid driver's license. This role offers Monday to Friday hours with no weekends.

Qualifications

• Quality customer service skills are essential.
• Outgoing personality with a positive attitude required.
• Must possess a clean and valid driver's license.

Responsibilities

• Greet customers professionally and courteously.
• Provide accurate service and sell parts for customer needs.
• Maintain an organized and clean work area at all times.
• Ensure order requests are filled promptly and efficiently.
• Promote additional sales through product knowledge.

Skills

Customer service skills

Outgoing personality

Technical knowledge

Job description

The Parts Counterperson is responsible for greeting customers in a professional and courteous manner and selling parts and accessories.

Benefits

• Medical, Dental & Vision Insurance
• 401k
• Paid Training
• 5 Paid Holidays per year

Responsibilities

• Provide accurate and professional service to Walker Automotive customers
• Ensures all items are billed out and priced correctly
• Utilizes all resources in obtaining parts to fill all order requests while maintaining sound business practices and excellent CSI
• Either special orders or locates parts that are not in stock at time of order
• Maintains lost sales
• Follows up with customers during the order process keeping them informed as to the progress of their order
• Expedites delivery of parts to the customers using available resources
• Answers the phone promptly and courteously
• Promotes additional sales through product/technical knowledge and associated selling techniques ensuring customer satisfaction and maximum profitability
• Abides by company policies and procedures
• Keeps assigned work area neat and clean
• Keeps all catalogs and parts information up to date
• Assists in taking perpetual and physical inventories
• Assists in putting stock awayFills in for other employees as necessary
• Attends training seminars/classes in or away from the dealership as necessary
• Attends department/dealership meetings as scheduled
• Perform all other duties as assigned

Requirements

• Have quality customer service skills
• Outgoing personality with a great attitude
• Clean a clean & valid driver's license
• Must be willing to submit to a drug screen and background check prior to employment

Hours: Monday - Friday 7:30 am - 5:30 pm. No weekends!